โCheck in was a little bumpy (not sure if technology hasn't cooperating or I had just been in my car for waaay too long - either could be true!) They had little check in gifts for our furry friends which was adorable! We settled into our room which was incredibly quiet despite being on the end and backside of the building. The traffic on the outside is loud though so keep that in mind if it you have dogs that are sensitive to cars that backfire. We were able to walk to Tropical Smoothie for...
โClean, quiet and comfortable beds. The hotel is near great. food and shopping. Front desk Staff was professional and courteous. Cleaning staff was okay. Kitchen staff needs to be more attentive to the buffet. Customers had to continually request items to be replenished.
Breakfast was provided but ran out of key items (waffle mix) each morning. Food station was replenished but took a little time.โ
โI am very pleased with this hotel. I was satisfied during this trip, and I was satisfied when I visited a few years ago. The hotel is quiet and clean. I had a good feeling of managing all the facilities.โ
โI like that it was easy to book and there was someone available at the lobby to do my check in, because it was kind of late. The room was good and the beds were comfortable. Will book againโ
โThe property was well kept. Room was nice and clean. Breakfast was good. Pool area was nice but the only issue was the chlorine was strong especially since it was an indoor pool.โ
"The reception is really unfriendly. My flight was at 6 a.m. Since it was an international flight, I needed to leave about 3 hours before, so I asked for a shuttle at about 3:30 a.m. the next day when I was checking in. They said the shuttle wasn't available and told me to take taxi or uber. The first shuttle is at 4:30. I chose this hotel in hotels.com because it said an airport shuttle was available. Then you should have announced that matter. In the end, the lift cost $17, so I went at 3:34 to the airport (it took 4 min) and found out that the airline counter opens at 4:30. It turns out that the airline counter opens at 4:30, so it seemed like I could have taken the shuttle after all. Then it would have been good if you gave me that information. The reason why the shuttle service starts at 4:30. Also, there was no one at the counter at 3 o'clock so I had to self check out, but I don't think I would have been embarrassed if I had simply given the information when checking in."
