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Hotel zum Goldenen Stern

3.5 star property
Hotel zum Goldenen Stern offers riverside relaxation with spa treatments and dining options, creating a peaceful retreat near the gentle sounds of flowing water

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This riverside hotel offers a tranquil escape with aromatherapy and massages at the Mini-Spa. Guests enjoy a breakfast buffet, relax on the terrace, and dine at the on-site restaurant. Past visitors consistently praise their stay experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
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About this property

Hotel zum Goldenen Stern

  • Hotel by the river
  • You can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe at Hotel zum Goldenen Stern. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. The on-site restaurant offers lunch and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Self parking (surcharge), a porter/bellhop, and massage treatment rooms
    • A front-desk safe, tour/ticket assistance, and luggage storage
    • Multilingual staff, a vending machine, and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and separate sitting areas.
  • Other amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with digital channels
    • Separate sitting areas, heating, and daily housekeeping

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9.4 out of 10, Exceptional, 130 reviews
The price is ₩231,950
₩248,186 total
includes taxes & fees
Jun 21 - Jun 22
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - noon)

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 5 per night (in/out privileges)
  • Pet fee: EUR 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Hotel zum Goldenen Stern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 5 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel zum Goldenen Stern?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel zum Goldenen Stern?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel zum Goldenen Stern located?

Located in the heart of Pruem, this spa hotel is steps from North Eifel Nature Park and Pruem Abbey. Schoenecken Castle and High Fens – Eifel Nature Park are also within 12 mi (20 km).

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 71 reviews
Rating 8 - Good. 31 out of 71 reviews
Rating 6 - Okay. 6 out of 71 reviews
Rating 4 - Poor. 3 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

Reviews

Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motorcycle tour 2024

Lovely hotel, friendly staff, spacious rooms, breakfast was fresh and in good supply. Lovely location with bars and restaurants close to hand, would visit again if in the area.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely front desk personnel
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed in the centre of Preum with a car park. Recently refurbshed bathromm. However, bed wasn't comfortable; room felt damp; ambience lacking
Stayed 1 night in Sep 2022
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Zimmer, gutes Frühstück, sehr nettes Personal, sehr gute Anbindung…gerne wieder ☺️
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zu empfehlen

Super Hotel, toller Service, Klasse Frühstück
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Lage, sehr empfehlenswert

Ein sehr empfehlenswertes Hotel in toller Lage. Ich habe mich sehr wohl gefühlt: alles sauber, verhältnismäßig neu eingerichtet und ein freundlicher Service. Frühstücken durfte ich auf dem Balkon mit Blick auf die Abteikirche.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Rudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut -Vielen Dank
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Hans Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel mit Sicht auf die Basilika

Sehr netter Empfang und Service. Parkplatz am Hotel war grosszuegig. Das Zimmer und Bad bezeichne ich als Erstbezug,
Stayed 1 night in Nov 2021
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Lækre istandsatte værelser i et historisk gammelt hotel. Gode parkeringsforhold til billig penge. Lækker morgenmad. Stor terrasse med både restaurant og is-café lige midt i byen - smuk udsigt.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hurtig overnatning

Ældre Hotel men værelset var nyrenoveret og pænt
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Jannike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God mat vackrett läge vid floden

Bra service trots covid( roomservice) . Vackert läge
Stayed 1 night in Dec 2020
Verified

8/10 Good

Colonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes hotel, mit allem drum und dran. Die Zimmer sind schön und sehr sauber
Stayed 1 night in Jul 2020
Verified

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig fint hotel og super restaurant
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolut empfehlenswert

Sympathisches Hotel mitten in Prüm, Privat Parkplatz, schöne Zimmer, gutes Frühstück und bei der Abreise noch entdeckt: es gibt sogar Wellness und einen Leseraum. Hier komme ich sicher wieder
Stayed 1 night in Feb 2020
Verified

8/10 Good

Claus Bjørn

Liked: Cleanliness, staff & service, room comfort
Hotellet er under renovering. Jeg fik et af de renoverede værelser og det var fint. Der mangler dog plads på badeværelset. Alt er er rent og pænt som forventet. Gode muligheder for parkering ved hotellet, og gode spisesteder tæt på.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles ok.

Tolle Lage.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goeie bediening, comfortable kamer en afgeschermde privé parking.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Die Lage des Hotels in der Stadtmitte ist sehr gut. Auch die Sauberkeit ließ nichts zu wünschen übrig. Kein Lift vorhanden. Hilfe beim Koffertragen von der Chefin. Enge Dusche 80 x 80 cm ohne Ablagemöglichkeit von Seife etc.. Handtuchhalter neben Waschbecken abgerissen und noch nicht repariert. Altes und defektes Fernsehen wurde erst auf meine Bitten ausgetauscht. (Junior-Suite Nr. 3 im rückwärtigen Anbau) Für den Parkplatz wurden mir 5,00 € pro Nacht abgezogen, obwohl in dem ausliegenden Hotel-Vorstellungsheftchen nur 2,50 € angegeben waren.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goeie locatie en vooral zeer behulpzaam personeel. We hebben geslapen in een rustige kamer met een comfortabel bed. Top hotel.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super :-)

Super hotel med lækker restaurant og vildt store værelser :-)
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insgesamt eine gute Unterkunft für unser Wochenende, der Service war mehr als zuvorkommend, das Frühstück sehr gut! Werden gerne wiederkommen!
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Die Knappheit des Frühstücks. Um 9 Uhr waren schon keine Brötchen mehr da, und fast alles fehlte, man hat erwartet, dass die Gäste die restliche Sachen aufisst.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super oplevelse

Super dejligt Hotel. Vi oplevede kun glade og smilende personale. Morgenmaden var god og meget at vælge imellem. Kan kun anbefale det til andre.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Mtten in der Stadt. Alles sauber, super freundlich , gutes Frühstück. Gerne wieder.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urlaub

Das Hotel war sehr gut, mitten im Zentrum, ein bisschen in die Jahre gekommen, aber Zimmer und Frühstück sehr gut.
Stayed 1 night in Jul 2019