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Hotel Sofia

2.5 star property
Hotel with free breakfast, 4-minute walk to Zócalo de Puebla

Choose dates to view prices

Near Zócalo de Puebla and Puebla Cathedral, Hotel Sofia provides free continental breakfast, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
Desk
In-room safe
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Santo Domingo Church - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 10 min walk - 0.9 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 19 min walk
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Antojitos Tomy - ‬3 min walk
  • ‪El Gato De Oro - ‬3 min walk
  • ‪Fonda Margarita VIP - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪Moyuelo - ‬3 min walk

About this property

Hotel Sofia

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Sofia provides free continental breakfast, a terrace, and a coffee shop/cafe. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Meeting rooms, a banquet hall, and a front-desk safe
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
Room features
All guestrooms at Hotel Sofia boast comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla

Frequently asked questions

Is Hotel Sofia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sofia?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Sofia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sofia located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Bello Museum and Zócalo de Puebla. Puebla Cathedral and Palafoxiana Library are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 19 minutes by foot.

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Reviews

Hotel Sofia Reviews

8.2

Very Good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 244 out of 527 reviews
Rating 8 - Good. 154 out of 527 reviews
Rating 6 - Okay. 72 out of 527 reviews
Rating 4 - Poor. 29 out of 527 reviews
Rating 2 - Terrible. 28 out of 527 reviews

Reviews

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Gerson

Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Only five minutes away from the historic center of the city of puebla. Definitely will stay again in this place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Close to center, very good for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is near to the zocalo
Stayed 2 nights in Aug 2024

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024

6/10 Okay

David

Sunday Aug 24th: I went back to the hotel at 1am. The door was locked. There was an employee knocking on the door. He said his coworker was inside but was sleeping. It was very frustrating. Eventually the sleepy employee (He said his name was Gabriel) opened the door and went back to sleep on the sofa in the little lobby area. I wasn't going to write this but since I received this email....Everything else is reasonable considering the price.
Stayed 1 night in Aug 2025

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Although it has a great location it has been one of the worst experiences ever seen at a hotel. It was extremely hot with no air conditioning and on top of that the beds were extremely hard and very uncomfortable to sleep on. The breakfast was only a piece of bread and coffee. I really expected more based on what they offered me on the pictures at first.
Stayed 3 nights in Jun 2025

2/10 Terrible

Abner yair

E
Stayed 1 night in Dec 2024

4/10 Poor

Vanessa

Liked: Cleanliness, staff & service, amenities
It’s an open concept hotel. You can look down the balcony to the reception area. My family and I didn’t sleep at all. The noise from the reception echoes to the rooms and the doors are glass. Not soundproof. It was a sleepless night.
Stayed 1 night in Nov 2024

6/10 Okay

Lupita

Disliked: Staff & service
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Yes.
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities

So so

A bed two end tables and a closet dresser in room. There was a safe in the room with no instructions. Parking was 3 blocks away. Room was quite warm for me to sleep and fan did not help.
Stayed 2 nights in Dec 2024

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities
the lady in the front desk was rude and not friendly or even helpful.
Stayed 1 night in Nov 2024

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a three day stay on the second day, my friend got bitten by bed bugs. call Expedia for help never could get in touch, the hotel moved me to a room with one bed instead of two , that I had booked from the beginning , so I was forced to sleep with my companion in a very small bed
Stayed 3 nights in Nov 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
Stayed 1 night in Mar 2025

10/10 Excellent

Héctor Adrián

Liked: Cleanliness, amenities, property conditions & facilities
Habitacipn limpia y personal amable
Stayed 1 night in Nov 2025

8/10 Good

Maria E

Liked: Cleanliness
Yes, it was nice and clean.
Stayed 2 nights in Nov 2025