Verified
10/10 Excellent
David
Nov 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities
David
Stayed 3 nights in Nov 2025
Four Points By Sheraton Puebla
3.5 star property
Choose dates to view prices
Photo gallery for Four Points By Sheraton Puebla
Located close to Galerías Serdán and Estrella de Puebla Observation Wheel, Four Points By Sheraton Puebla provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Pool
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
The current price is ₩90,272
₩90,272
₩107,423 total
includes taxes & fees
May 30 - May 31
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 300.0 per night
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately MXN 350 for adults and MXN 150 for children
- Pet deposit: MXN 1000 per stay
- Pet fee: MXN 500 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MXN 300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Four Points By Sheraton Puebla have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.
How much does it cost to stay at Four Points By Sheraton Puebla?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Puebla on May 30, 2026 start from ₩90,272, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Four Points By Sheraton Puebla pet-friendly?
Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Four Points By Sheraton Puebla?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.
What time is check-out at Four Points By Sheraton Puebla?
Check-out is at noon.
Where is Four Points By Sheraton Puebla located?
Located in the heart of Puebla, this hotel is 0.7 mi (1.1 km) from Galerías Serdán and 2.9 mi (4.7 km) from Estrella de Puebla Observation Wheel. Finsa Industrial Park and Centro Expositor are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 1021 out of 1303 reviews
10 - Excellent
1,021
Rating 8 - Good. 188 out of 1303 reviews
8 - Good
188
Rating 6 - Okay. 58 out of 1303 reviews
6 - Okay
58
Rating 4 - Poor. 14 out of 1303 reviews
4 - Poor
14
Rating 2 - Terrible. 22 out of 1303 reviews
2 - Terrible
22
Reviews
Verified
10/10 Excellent
Humberto
Dec 27, 2025
Liked: Cleanliness, property conditions & facilities
All good nice clean and comfortable hotel
Humberto
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Elvia
Feb 9, 2026
Liked: Cleanliness, staff & service, amenities
Room was good and clean
Elvia
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Steven
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful.
Steven
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Heidi
May 17, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, breakfast was great, and staff was amazing
Heidi
Stayed 2 nights in May 2026
Verified
8/10 Good
Ebner
May 12, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, overall good service and room.
Ebner
Stayed 4 nights in Apr 2026
Verified
10/10 Excellent
Martín Alejandro
Feb 19, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Martín Alejandro
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Rafael
May 20, 2026
Liked: Cleanliness, staff & service, amenities
Yeah, everything really awesome.
Rafael
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Sofronio
May 5, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Sofronio
Stayed 1 night in May 2026
Verified
10/10 Excellent
Patricia
Mar 23, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Patricia
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Tatiana
Apr 2, 2026
Liked: Cleanliness, staff & service, amenities
Excelente
Tatiana
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Audwin
Apr 24, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To my new friends...Luz, Cesar, Manuel, Valentino and Staff.....Muchas gracias for making my trip to Puebla memorable! Your service and attention to detail...impeccable! Food was fantastic, my room service and daily cleaning, top notch! I look forward to my next trip, i will be seeking accommodations with my new friends! Again, thank you all and glad we met.
Audwin
Stayed 6 nights in Apr 2026
Verified
10/10 Excellent
Maria del pilar
Jan 19, 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Maria del pilar
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
miranda
Jan 8, 2026
Liked: Cleanliness, amenities
Excelente
miranda
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Olivia
Jan 2, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Olivia
Stayed 1 night in Dec 2025
Verified
8/10 Good
timothy
Feb 18, 2026
Great staff! Room a/c didn't perform well.
Enjoyed the bicycle rental
timothy
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
JOSE EDUARDO
Dec 21, 2025
Liked: Cleanliness, amenities
Excelente
JOSE EDUARDO
Stayed 1 night in Dec 2025
Verified
8/10 Good
Patricia
Nov 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Patricia
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
MARNIE
Nov 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. Room is serviced everyday.
MARNIE
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Oscar
Sep 30, 2025
Liked: Amenities
Todo excelente
Oscar
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Areli Yazmin
Sep 15, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!!!
Areli Yazmin
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Monserrat
Sep 16, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Monserrat
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
ANTONIA
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
EL PERSONAL EXECELNTE
ANTONIA
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Rozz
Aug 26, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Rozz
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Victor Manuel
Dec 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Victor Manuel
Stayed 2 nights in Dec 2025