Alua Tenerife

Property class: 4

Choose dates to view prices

Located close to Garden Beach and Taoro Park, Alua Tenerife provides a poolside bar, a grocery/convenience store, and concerts and live shows. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a rooftop terrace and shopping on site, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Standard Double Room (2 Adults)

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Standard Double Room (2 Adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (3 Adults)

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Double Room (3 Adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room (1 Adult)

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Double Room (1 Adult)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Pool View (1 Adult)

A hotel room with a bed, desk, and a view of buildings through a large window.

Double Room, Pool View (1 Adult)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Pool View (2 Adults + 1 Child)

A hotel room with a bed, desk, and a view of buildings through a large window.

Double Room, Pool View (2 Adults + 1 Child)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room, Pool View (2 Adults)

A hotel room with a bed, desk, and a view of buildings through a large window.

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ocean View (1 Adult)

A hotel room with a bed, desk, chair, TV, and a balcony with a view of the sea.

Double Room, Ocean View (1 Adult)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

A hotel room with a bed, desk, chair, TV, and a balcony with a view of the sea.

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (2 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (2 Adults + 1 Child)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (2 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults + 2 Children)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (2 Adults + 2 Children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (3 Adults)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (3 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite (3 Adults + 1 Child)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (3 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (2 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

My Favorite Club Suite (2 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed

My Favorite Club Suite (2 Adults+2 Children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults)

A hotel room with a bed, desk, chair, TV, and a balcony with a view of the sea.

Double Room, Ocean View (2 Adults)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (2 Adults)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (3 Adults)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room, Pool View (3 Adults)

A hotel room with a bed, desk, and a view of buildings through a large window.

Standard Double Room, Pool View (3 Adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Ocean View (3 Adults)

A hotel room with a bed, desk, chair, TV, and a balcony with a view of the sea.

Double Room, Ocean View (3 Adults)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (1 Adult)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (1 Adult)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (1 Adult)

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

My Favorite Club Suite (1 Adult)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (1 Adult)

A hotel room with a bed, a nightstand with a phone, a ceiling fan, and a view of the outdoors.

Apartment, 1 Bedroom (1 Adult)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults)

A hotel room with a bed, a nightstand with a phone, a ceiling fan, and a view of the outdoors.

Apartment, 1 Bedroom (2 Adults)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child)

A hotel room with a bed, a nightstand with a phone, a ceiling fan, and a view of the outdoors.

Apartment, 1 Bedroom (2 Adults + 1 Child)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

A hotel room with a bed, a nightstand with a phone, a ceiling fan, and a view of the outdoors.

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Standard

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Double Standard

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Duplex (1 Adult)

A hotel room with a bed, bedside tables, a TV, a balcony with a view of buildings.

Duplex (1 Adult)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Duplex (2 Adults)

A hotel room with a bed, bedside tables, a TV, a balcony with a view of buildings.

Duplex (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Duplex (3 Adults)

A hotel room with a bed, bedside tables, a TV, a balcony with a view of buildings.

Duplex (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Duplex (4 Adults)

A hotel room with a bed, bedside tables, a TV, a balcony with a view of buildings.

Duplex (4 Adults)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT CLUB

  • Sleeps 10

APARTMENT DUPLEX

  • Sleeps 10
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Puerto de la Cruz, Alua Tenerife is near theme parks and on the boardwalk/promenade. The area's natural beauty can be seen at Garden Beach and Lago Martianez Swimming Pools, while Botanical Gardens and Teide Observatory are popular area attractions. Plaza del Charco and Taoro Park are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails. Visit our Puerto de la Cruz travel guide
Map
Antonio Ruiz Álvarez, 7, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • A crowded beach with people sunbathing and swimming, a rocky shoreline, and colorful buildings in the background.
    Garden Beach
    5 min walk - 0.5 km
  • A wooden bridge over a koi pond with people on it.
    Loro Park
    7 min walk - 0.6 km
  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    7 min walk - 0.6 km
  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    14 min walk - 1.2 km
  • Taoro Park
    17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    34 min drive

Restaurants

  • Nos Que Churros
    6 min walk
  • Patio del Loro
    19 min walk
  • Restaurante Peruano
    8 min walk
  • Cafetería Mazaroco
    10 min walk
  • Bar Reilupeli
    6 min walk

About this property

Alua Tenerife

  • Upscale family-friendly hotel near Garden Beach
  • Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides a poolside bar, a grocery/convenience store, and concerts and live shows. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site.
  • You'll also find perks like:
    • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Bike rentals, an area shuttle, and a TV in the lobby
    • ATM/banking services, smoke-free premises, and table tennis
    • Luggage storage, a water dispenser, and a reception hall
  • Room features
  • All 422 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • 40-inch Smart TVs with satellite channels
    • Wardrobes/closets, balconies, and LED light bulbs

All inclusive details

  • All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and select beverages included

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.

Similar properties

TV
Hotel Puerto Palace
San Antonio-El Esquilón
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 520 reviews
The price is ₩157,070
₩168,065 total
includes taxes & fees
Sep 29 - Sep 30
Hotel Puerto Palace
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 500 m
  • Bus station shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Frequently asked questions

Does Alua Tenerife have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Alua Tenerife pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Alua Tenerife?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Alua Tenerife?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Alua Tenerife?

Some rate plans available at this property are all-inclusive.

Where is Alua Tenerife located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Alua Tenerife Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 131 reviews
Rating 8 - Good. 49 out of 131 reviews
Rating 6 - Okay. 34 out of 131 reviews
Rating 4 - Poor. 8 out of 131 reviews
Rating 2 - Terrible. 10 out of 131 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Nada en especial, todo correcto
Stayed 5 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.
Stayed 8 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

10 poäng. Håkan Fotö
Stayed 7 nights in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Para no repetir

El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness

Buen hotel con pequeñas deficiencias

Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)
Stayed 3 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hotel tranquilo

En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi de pago
Stayed 7 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Hotel perfecto para ir en familia. Todo en perfectas condiciones.
Stayed 3 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fin de semana de amigas y relax

La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos.
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Staff & service, amenities
El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda.
Stayed 5 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años.
Stayed 6 nights in Aug 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien
Stayed 4 nights in Jul 2020
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible food

Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Czysto i przyjemnie

Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania.
Widok z pokoju na ocean z pierwszego piętra
Widok na ocean z tarasu na dachu
Duży basen
Stayed 7 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUEVA ETAPA

La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Todo muy bueno excelente exuberante muy comunicativo nota 1000
Stayed 2 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms!

There was no room! We booked the rooms, but there was no rooms available!
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Tiszta, kényelmes szobák, part közeli, remek szállás
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

not good value for money

not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Desilusionado

La verdad es que para tener 4* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial
Stayed 1 night in Sep 2019