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"Carlos nuestro concierge nos ayudó a que la estadía fuera agradable. En general todo el staff desde los meseros en piscinas hasta las hostess en los restaurantes junto con meseros en restaurantes se esmeraron por brindar un servicio de optima calidad!! La propiedad y el cuarto estuvieron siempre limpios y ordenados. Toda la comida fue deliciosa."

"Overall a pretty bad experience. Our check-in was decent, but when we didn't want to go to the walk through where they sell there travel club package they called and text me multiple time around 8 am, waking us up multiple times, begging us to go. The pools were so dirty you couldnt see the bottom of the pool the first half of our stay. The a la carte restaurants were pretty gross. It took almost 30 mins for someone to come take drink/food orders, after that the food came pretty quick. Service in the buffet was incredibly slow, we couldnt get our own drinks, and the food was poor quality. The staff where mostly dismissive and rude, aside from a few quality/friendly bartenders, and the table staff in the patio side of the buffet were always very quick and friendly. Many of the wedding party we were here with had mold in there rooms and far worse experiences than us, and overall the communication from the hotel to guests was horrible. We wouldn't choose to come back again."

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"Service at lobby was horrible. Noisy rooms"

"The first question in this survey should be, did you stay at Iberostar Selection Playa Mita."

"Entire resort super clean . Staff amazingly friendly . Shout out to our butler Josue for always going above and beyond for us ! Food was always fresh and sooo good ! Only thing to be aware of is there are lots of stairs .. everywhere . Pool was always super clean . "

"rooms are spotless and the staff "

"Great location. Coffee/ice cream down stairs. Beach restaurant with great staff and food. "

"The hotel does not include extras you may expect like coffee and drinking water. It is difficult to swim at the beach because of the rocks and shallow entry. The owner owns most all of the hotels and restaurants along this strip so there isn’t much competition for prices. Better to walk a block up for better prices in the restaurants. They also own an apartment complex nearby and the residents are allowed access to the pool area at Hotel Meson, so it may see busier than you would expect with people doing daily business rather than just relaxing. One guy came every day and listened to the news loudly in the middle of the lounging area. Staff was nice and laying in the hammocks in the warm evenings was a highlight. "