Find hotels near Puzzle Lake Provincial Park, Stone Mills

"Great little place "

"Very clean, walls are a bit thin so might want to bring earplugs! Very handy location!"

"Very friendly staff. "

"FILTHY DISGUSTING The room was filthy on arrival: the bathroom had marks on the walls resembling dried bodily fluids and feces, silverfish in the shower, a grime-caked showerhead, and a dirty floor. The bed linens were stained and visibly dirty. The television flickered constantly, the remote didn’t work even with new batteries, HDMI and USB ports were broken, and the lamps flickered or turned off. Housekeeping did not refresh the room during our multi-day stay, and when we requested towels and cups, staff were rude and refused service. The pool was unusable due to dangerously high chlorine levels, which burned our eyes and left our vision cloudy. The only positive interaction was with one older staff member at check-in; every other employee was rude, dismissive, and unprofessional, particularly a blonde front desk worker who snapped at both guests and coworkers. Parking was poorly managed, and staff were unhelpful when we had to use a non-designated spot. Overall, the level of cleanliness, maintenance, and customer service was shocking and far below any reasonable standard. This hotel failed in every basic aspect, and I cannot recommend it to anyone. Immediate action is needed to prevent future guests from experiencing this unacceptable level of neglect."

"Excellent stay"

"We really enjoyed our stay. Gwenyth was great at checking. Lots of fresh towels at the pool. Beds were comfortable. The only issue was the tv. We couldn’t get a couple of the family channels to load. "

"I was having a hard time breathing. Checked the Filters in the heat unit. Absolutely black. Dont worry i cleaned them so i could breathe. Stayed 2 nights with drunks in the hall til 2 am then babys screaming at 6 am. Was a nightmare. The pubes left in the shower were the icing on the cake"

"Room wonderful but mattress needs to change due to collapse"

"We started in a room and the thermostat wasnt working. The owner and staff members had a solution and made it right immediately. The rooms were clean and well kept. The staff was friendly and welcoming. The pool was heated and nice to use. The continental breakfast had lots of options definitely something for everyone. "