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"Staff are friendly. Rooms are clean. Open onsen area is nicely developed but the bathroom area needs improvement so as the in-room shower area, can see some dirt near the door already even though it is newly opened. ChineseDinner at the hotel is nice. "

"everything was perfect, only feedback is the bus to the airport, It states clearly that no smoking but it was quite obvious that the driver was smoking prior to picking up the guests on Tuesday this week at 7 am. The smell was unbearable which remained on my clothes all day. Not ideal "

"Staff went above and beyond to accommodate us, very friendly and welcoming. One staff member walked us 500m down the road to show us a massage place and other shops. Highly recommended them. Rooms could have been a little cleaner but still the cleanliness was 8 out of 10"

"Excellent!"

"Room is really clean. Staff are very nice and helpful. Highly recommended."

"The front desk ladies are so accommodating and helpful"

"Friendly staff"

"Great experience for another night at this hotel. This is my second time staying here and it is the most convenient hotel to the airport. Staff was wonderful."

"The room is clean. There is a nice balcony view. "