Oaks Queenstown Shores Resort sits amid stunning lake panoramas, creating a peaceful getaway. Travelers can take the area shuttle to Skyline Queenstown and the town centre, while convenient luggage storage and express check-out services ensure a smooth, stress-free experience.
Located in Queenstown, Oaks Queenstown Shores Resort is in the suburbs and on the waterfront. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's attractions include Queenstown Gardens and Queenstown Arts Centre. Queenstown Ice Arena and Cookie Time are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the ice skating and snowmobiling. Visit our Queenstown travel guide
Along with a restaurant, this smoke-free aparthotel has WiFi in public areas and self parking. An area shuttle is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance. Each apartment provides a dining area and a refrigerator, plus WiFi and an LCD TV with digital channels. Premium bedding, an electric kettle, and a hair dryer are among the other amenities available to guests. Change of towels is available on request.
Oaks Queenstown Shores Resort offers 82 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in the apartment: WiFi (NZD 5 per 24-hour period)
Available in some public areas: WiFi (NZD 5 per 24-hour period)
Parking and transportation
Height restrictions apply for onsite parking
Free area shuttle up to 2 km
Car recommended
Covered self parking on site (NZD 15 per day; includes in/out privileges)
Limited onsite self parking (max 1 space per unit)
Food and drink
Electric kettle
Refrigerator
Dining
Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children
A restaurant
Bedrooms
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate dining area
Entertainment
50-inch LCD TV with digital channels
Stereo
Work spaces
Desk
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Change of towels on request
Iron/ironing board
Luggage storage
Phone
Tour and ticket assistance
Location highlights
In the mountains
In the suburbs
Near the boardwalk/promenade
On a lake
On the waterfront
Things to do
Ski storage
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Ice skating nearby
Kayaking nearby
Mountain biking nearby
Parasailing nearby
Rafting nearby
Skydiving nearby
Snowmobiling nearby
Snowshoeing nearby
Surfing/bodyboarding nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Fire extinguisher
General
82 units
Towels (changed on request)
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from March 3 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 1 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately NZD 27 for adults and NZD 27 for children
Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
Covered self parking fee: NZD 15 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property charges a fixed percentage fee on credit and debit card transactions.
We should mention
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
No, only service animals are welcome at the property.
How much does it cost to stay at Oaks Queenstown Shores Resort?
As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Oaks Queenstown Shores Resort on Mar 31, 2026 start from ₩250,362, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for NZD 15 per day. Limited spots are available.
What time is check-in at Oaks Queenstown Shores Resort?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Oaks Queenstown Shores Resort?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Oaks Queenstown Shores Resort located?
Situated on the waterfront, this luxury aparthotel is within 2 mi (3 km) of Lake Wakatipu, St Josephs Parish, and Queenstown Gardens. Queenstown Ice Arena and Queenstown Beach are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Oaks Queenstown Shores Resort Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.2
Location
7.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 631 out of 1466 reviews
10 - Excellent
631
Rating 8 - Good. 491 out of 1466 reviews
8 - Good
491
Rating 6 - Okay. 194 out of 1466 reviews
6 - Okay
194
Rating 4 - Poor. 95 out of 1466 reviews
4 - Poor
95
Rating 2 - Terrible. 55 out of 1466 reviews
2 - Terrible
55
Reviews
10/10 Excellent
Kostya
Dec 6, 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent property with responsive staff at a great location.
Kostya
Stayed 1 night in Dec 2025
10/10 Excellent
Dai Lin Eric
Jan 22, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
great location with amazing views. our unit had two balconys on two floors. convenient car parking to the unit.
Dai Lin Eric
Stayed 3 nights in Dec 2025
10/10 Excellent
James
Jan 13, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice. Clean room. Excellent staff
James
Stayed 3 nights in Jan 2026
10/10 Excellent
Shineen
Dec 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was new, clean and beautiful. We had access to a fully functional kitchen with everything we needed. The beds were super comfortable, the bathrooms were new and clean, and Victoria at the front desk was incredibly lovely and helpful. The view was stunning and proximity to all the amenities, but far away enough to enjoy the peace and quiet. Loved every minute of our stay.
Shineen
Stayed 3 nights in Dec 2025
6/10 Okay
Adam
Oct 1, 2025
Liked: Cleanliness, amenities
Disliked: Communication
Beautiful views, clean rooms and not far away from shops
Adam
Stayed 3 nights in Sep 2025
10/10 Excellent
Jeffrey
Jan 6, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room itself was a fantastic find, a comfortable suite overlooking the lake with a fireplace and plenty of room for my family. As of my visit in December 2025, the campus is undergoing significant renovation, so the internal aesthetics aren't ideal, and it's not really easy to move around the complex, but that was only a minor inconvenience. The on-site breakfast is overpriced for what you get, but you can choose any number of other options within walking distance. The quality of the room and kindness of the service well outweighed those modest downsides.
Jeffrey
Stayed 3 nights in Dec 2025
10/10 Excellent
anil
Sep 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean good area easy to find . view was great
anil
Stayed 3 nights in Aug 2025
10/10 Excellent
Georgina
Oct 16, 2025
Liked: Cleanliness, property conditions & facilities, communication
Beautiful view from balcony. More frequent shuttle bus in to town would have been good.
Great place to stay with kids as we had 2 rooms with bathrooms very nicely renovated.parking wasn't great as new building was under construction staff where great and shuttle was a bonus
GREGORY DANIEL
Stayed 3 nights in Jul 2025
10/10 Excellent
Tony
Sep 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our room and view. Understand that there is a building programme but that really impacts access and parking. Great walk lakeside in to Queenstown. Shuttle takes away most of our transport issues during our stay.
Tony
Stayed 3 nights in Sep 2025
10/10 Excellent
vedran
Apr 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great hotel with great staff. Views and location are amazing. Highly recommend.
vedran
10/10 Excellent
Beijia
Jan 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view~comfortable room~nice staff ~
Beijia
Stayed 3 nights in Jan 2025
10/10 Excellent
Rosemary
Feb 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely and comfortable- just what we were hoping for
Rosemary
Stayed 1 night in Feb 2025
10/10 Excellent
Mei
Dec 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Magnificent view, property was spacious, nice and clean. We enjoyed our stay, would love to come back and stay again.
Mei
Stayed 3 nights in Dec 2024
10/10 Excellent
Rachel
Jul 6, 2025
Liked: Amenities, property conditions & facilities, communication
Lots of construction going on, but this only was a hassle for parking and access if you have a large vehicle, absolutely no construction noise in rooms at all. Once in, the room was amazing. Warm, amazing location and views to die for. right on the lake and access to walking track
Rachel
Stayed 5 nights in Jun 2025
10/10 Excellent
Karen
Feb 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with beautiful scenic mountains and lake.The resort was great excellent staff were very friendly attended to all your needs. One bedroom apartment very big comfortable bed, great experience would highly recommend.
Newly renovated rooms, excellent view, friendly staff.
Loved every moment of our trip. Bed was comfy. Definitely recommend. will stay here again for sure. Renovation was going on but not bothering to us. Car park was a bit challenging at times. Make sure to get a car park pass.
Claire
Stayed 7 nights in Jun 2025
10/10 Excellent
Quoc An
Apr 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lake view good, a bit further from town, but complamentary shuttle available for pick up and drop off to town.
Great view
Very clean
Comfy beds
Beautiful new renovation
Convenient shuttle bus to town
Cindy
Stayed 7 nights in Jan 2024
10/10 Excellent
Nikisha
Jul 2, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the view from our room and how big the room was.
Nikisha
Stayed 2 nights in Jun 2024
10/10 Excellent
sharif
Jan 12, 2025
Liked: Cleanliness, property conditions & facilities, communication
very nice and nice customer service
sharif
Stayed 5 nights in Jan 2025
8/10 Good
MARAINA
Aug 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the 2 bedroom penthouse with the spa. Views were unmatched which is what we wanted. Daily cleans. Comes with full kitchen and laundry. There is currently construction happening but didn’t impact our stay at all. What did impact us unfortunately was the TV reception was terrible and the chrome cast kept cutting out which was a shame as we wanted to spend most of our time in the apartment admiring our he views and enjoying movies and tv series.
MARAINA
Stayed 4 nights in Jul 2025
10/10 Excellent
Verified traveler
Jan 4, 2025
Liked: Cleanliness, room comfort, communication
The best
Loved this hotel. Amazing apartment and views. Nothing I would change. Hope to return one day
Verified traveler
Stayed 2 nights in Dec 2024
10/10 Excellent
Fallon
Jun 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Oaks Shores are currently part way through a major renovation. The renovated rooms are of a high standard. The 2 bedroom lake view apartment was perfect for our stay of 4 friends. Very spacious and well equipped with incredible views. The carpark and temporary reception area is not ideal but we note this is only temporary while to rest of the renovation is completed. We will definately be back!
Fallon
Stayed 2 nights in Jun 2025
10/10 Excellent
Lisa
Mar 20, 2025
Liked: Cleanliness, room comfort, communication
Great place to stay, rooms were beautiful, but wasn’t many parks so had to park elsewhere. Very steep walking down to reception