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Residence Inn by Marriott Reno Sparks

3.0 star property
Hotel in Sparks with free breakfast and a fitness center

Choose dates to view prices

Located in Reno's business district, Residence Inn by Marriott Reno Sparks offers practical comforts. Enjoy a free breakfast buffet, relax in the indoor pool, and use the WiFi and business center. The attentive staff creates a home-like atmosphere.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
The current price is ₩245,323
₩281,326 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, in-room safe, desk, blackout drapes

Suite, Multiple Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed - double
Separate bedroom
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Living room | 40-inch LCD TV with cable channels, TV

Studio Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Marina View

40-inch LCD TV with cable channels, TV

Studio Suite, 1 King Bed with Sofa bed, Marina View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • 41 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed - double
Separate bedroom
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Marina View

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Marina View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed - double
Separate bedroom
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • 55 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Hair dryer
Kitchen
Microwave
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Double Bed, Marina View

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Double Bed, Marina View

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed - double
2 bedrooms
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • 67 sq m
  • 2 bedrooms
  • Marina view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Marina View (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Marina View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Air conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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₩171,071 total
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About the neighborhood

Map
300 Legends Bay Dr, Sparks, NV, 89434

What's nearby

  • Sparks Marina Park - 2 min walk - 0.2 km
  • Outlets at Legends Sparks - 6 min walk - 0.6 km
  • Wild Island Family Adventure Park - 10 min walk - 0.9 km
  • Grand Sierra Resort Casino - 6 min drive - 9.3 km
  • Peppermill - 11 min drive - 14.2 km

Getting around

  • Reno Station - 14 min drive
  • Reno Tahoe Intl. Airport (RNO) - 10 min drive

Restaurants

  • ‪Maverik - ‬15 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬11 min walk
  • ‪LB Grill - ‬3 min walk
  • ‪Imbib Custom Brews - ‬5 min walk

About this property

Residence Inn by Marriott Reno Sparks

Hotel near Grand Sierra Resort Casino
You can look forward to a free breakfast buffet, a free grocery shopping service, and dry cleaning/laundry services at Residence Inn by Marriott Reno Sparks. Free in-room WiFi is available to all guests, along with a gym and a business center.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, smoke-free premises, and a banquet hall
  • An elevator, wedding services, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 104 rooms have comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Separate sitting areas, LED light bulbs, and kitchens

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Hampton Inn & Suites Reno/Sparks

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  • Breakfast included
  • Pet friendly
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The price is ₩183,452
₩211,102 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 512 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Reno Sparks Hotel
Residence Inn Marriott Reno Sparks Hotel
Residence Inn Marriott Reno Hotel
Residence Inn Marriott Reno Sparks
Residence Inn Marriott Reno
Hotel Residence Inn by Marriott Reno Sparks Sparks
Sparks Residence Inn by Marriott Reno Sparks Hotel
Hotel Residence Inn by Marriott Reno Sparks
Residence Inn by Marriott Reno Sparks Sparks
Residence Marriott Reno Sparks
By Marriott Reno Sparks Sparks
Residence Inn by Marriott Reno Sparks Hotel
Residence Inn by Marriott Reno Sparks Sparks
Residence Inn by Marriott Reno Sparks Hotel Sparks

Frequently asked questions

Does Residence Inn by Marriott Reno Sparks have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Residence Inn by Marriott Reno Sparks?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Reno Sparks on Nov 16, 2025 start from ₩245,323, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Reno Sparks pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Residence Inn by Marriott Reno Sparks?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Reno Sparks?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Reno Sparks?

Check-out is at noon.

Where is Residence Inn by Marriott Reno Sparks located?

Situated in the business district, this hotel is within a 10-minute walk of Legends Bay Casino, Sparks Marina Park, and Outlets at Legends Sparks. Wild Island Family Adventure Park and Sierra Sid's are also within 2 mi (3 km).

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Residence Inn by Marriott Reno Sparks Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 279 out of 371 reviews
Rating 8 - Good. 52 out of 371 reviews
Rating 6 - Okay. 12 out of 371 reviews
Rating 4 - Poor. 12 out of 371 reviews
Rating 2 - Terrible. 16 out of 371 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sam

Marriott was over sold no room availability.
Stayed 1 night in Oct 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is my first time at this place I really recommended staff are really nice clean room nice swimming pool access to a shopping centers and casino. I enjoy it.
Stayed 1 night in Jul 2025

10/10 Excellent

VANDHANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and close by to shopping center, Casino within Walking distance, nice walk around property nearby trail, short distance to Reno Casinos. Clean rooms, clean around property campus, and breakfast was great also. Thanks for wonderful stay, will definitely recommend to others and stay next time we are in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, nice and quiet. We will be staying here again
Stayed 1 night in Mar 2025

4/10 Poor

Marc

Sheets were not clean/old and I asked if I could change rooms. Hotel is sold out. So, with no housekeeping, I was given sheets and changed my own bed.
Stayed 1 night in Jun 2025

10/10 Excellent

tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family had a great stay here.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 12 nights in Apr 2025

10/10 Excellent

Satruhan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and quiet property, friendly staff..
Stayed 1 night in Aug 2023

8/10 Good

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was good, will choose it again
Stayed 2 nights in Dec 2022

10/10 Excellent

Benio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Pet friendly. Great breakfast. Beautiful view of snow covered mountains.
Stayed 3 nights in Nov 2022

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good had all we needed
Stayed 1 night in Jun 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love how they welcome us as well as our dog. Staff is wonderful

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property
Stayed 1 night in Jun 2023

10/10 Excellent

CHINEDU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property well maintained. Nice area around the lake close to the outdoor mall. Plenty of food choices. Walking distance entertainment: movie theater, casino, escape room, shops, walking path around 77 acre lake.
Stayed 2 nights in Mar 2024

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Absolutely wonderful. Room was clean and comfortable. Breakfast was great! Overall, the best!
Stayed 1 night in Mar 2023

6/10 Okay

Jennifer

Liked: Amenities
Disliked: Cleanliness
Room was large, kitchen was nice except dishwasher wasn’t working. Beds were very uncomfortable. Walls were very thin, heard person snoring each night n room next to us. Location is great and easy parking. Breakfast was great and ample. Room cleaning, bed, couch could be better.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jul 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We stay every year on the 30th of December for a family event. Maintenance has deteriorated and the breakfast was overwhelmed with nothing much for my friend. Toilet flushed continually until you lifted the cheap handle, bath vent did not shut off even with lights out, shower head somewhat clogged, curtains impossible to open or close unless you pulled on them. Room 418
Stayed 1 night in Dec 2023

10/10 Excellent

Makinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and new

The hotel property is very new and it showed. The rooms are great overall. Having the kitchen in the room is a nice touch and it felt spacious for the smallest room you can get. The pool seems great but we ran out of time to use it. It’s close proximity to the mall, theaters, restaurants, and the marina, make it an awesome stop for solo, family, or couples trips. The only complaint was that the bed was not very comfortable. It was a little firm for my liking and felt like there was no give at all. I still slept decently, but could have been better. Overall I say 9/10!
Stayed 1 night in Aug 2022

4/10 Poor

Robert

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Poor service/unsecured wi-fi/very poor cell svc

The stay started with the reception staff telling me my card didn’t bill and I needed to contact hotels.com. I contacted hotels.com via chat and the representative immediately resolved the situation. When I spoke to the reception staff she told me the hotel attempted to overcharge my card by a small amount. She clearly knew what was happening and specifically chose to inconvenience me. Poor experience! The hotel wi-do is “open” and unprotected. They offer a paid wi-fi that’s protected called “premium” The room I was given overlooked the roof and was next to the elevator and service closet. I’m not really sure what I did to get such poor service from the staff but suffice it to say for over $200 this was clearly NOT worth the cost! Highly recommended you do NOT stay at this hotel. Super bummed since a big reason I chose this hotel was the 9.2 rating from customer reviews…
Stayed 1 night in Dec 2023

4/10 Poor

Madison

Disliked: Property conditions & facilities, room comfort

It’s a Shame

We really wanted to love this hotel - it is right next to all of the places we shop and eat and very convenient. . However, I don’t think we will be back. We checked in later in the afternoon, my husband our newborn and myself. It was our first time traveling with our daughter. We dropped off our things, lots of them, including the babies bags and bassinet. It took us two trips. We then fed the baby quickly and headed to walk for dinner ourselves. When we returned from a great meal at the new casino, I took off my boots and walked to the bathroom. . The floor was SOAKED. They had shampooed the carpets. . however put us in there while they were still so wet it was visible when walking. We quickly inspected our bags and it was all wet. Including the bassinet. By this point it’s late. We don’t want to move or have the energy to. So my husband went and talked to the front desk. She offered him 2 free beers, a $30 dollar discount, and told him to check in the morning about having it fixed. She was very sweet. I stayed on the bed all night, the baby had to sleep with us since her bed was wet and in the morning it was still damp. We were told the next morning we would be credited 30,000 points for another room a different time. 2 weeks have gone by now, I tried to give them the benefit to make it right and after calling 3-4 times this week to be placed on hold, disconnected and have my messages ignored. . We still haven’t been credited for our $260 room that we couldn’t even enjoy.
Stayed 1 night in Dec 2022

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente precios por la habitación y regresaría de nuevo
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything.
Stayed 1 night in Aug 2025