Rialto, San Bernardino hotel rooms at the La Quinta Inn & Suites

"Centrally located short walk to shops and food in the village. Emily checked me in and was very friendly. I left my room without a key (twice, I’ve never done that before) they were very nice about it and I had to show proof, which I was grateful that they did ensure safety. "

"Staff is always welcoming. Rooms are clean"

"My recent stay here in San Bernardino was extremely disappointing. The room was very dirty and clearly not cleaned properly before we arrived. There was visible mold throughout the shower, and while showering there was a strong moldy smell that made the experience very unpleasant. The tile on the walls had dirt buildup along them, which made it obvious the bathroom had not been properly scrubbed. The bedding was also in poor condition. The blankets and sheets had cigarette burn holes in them, and the blankets felt stiff and crusty, which was very uncomfortable. On top of that, the motel requires a $55 deposit hold (either cash or card), which I found unreasonable considering the poor cleanliness and condition of the room. For a property charging a deposit, guests should at the very least expect a clean and properly maintained room. Overall, this was not a good experience and I would not stay here again."

"Clean room, great guest service "

"smelled like cigarettes in the room"

"The staff didn't spell out all the charges for the "amenities", even if you didn't use any of them, you still have to pay over $35 plus taxes a night for them above your room cost. It was fine for one time, but I probably won't stay again. The history of the hotel is wonderful. "

"This hotel was freshly updated and very clean —honestly probably the cleanest hotel I’ve ever stayed at. The staff was friendly and helpful. The breakfast service was great and I really appreciated that they had indoor and outdoor patio seating so my two young kids could walk around and play in the courtyard as we ate. I would definitely book here again! "

"Clean and friendly environment "

"Not good "