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Narcissus Hotel & Spa, Riyadh

5.0 star property
Travelers can relax on the rooftop terrace or enjoy active family time with squash courts and swimming pools at this sophisticated Riyadh retreat

Choose dates to view prices

Set in Al Olaya District, Narcissus Hotel & Spa blends relaxation and recreation. Enjoy the health club, spa, three international cuisine restaurants, racquetball/squash courts, indoor and children's pools, and free WiFi throughout.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for SAR 300 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 170 for adults and SAR 85 for children
  • Rollaway bed fee: SAR 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002323

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Does Narcissus Hotel & Spa, Riyadh have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Narcissus Hotel & Spa, Riyadh pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Narcissus Hotel & Spa, Riyadh?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Narcissus Hotel & Spa, Riyadh?

Check-out is at noon.

Where is Narcissus Hotel & Spa, Riyadh located?

This family-friendly Riyadh hotel is located in the business district, just steps from Centria Mall and Olaya Towers. Localizer Mall and Al Faisaliyah Tower are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 100 out of 195 reviews
Rating 8 - Good. 54 out of 195 reviews
Rating 6 - Okay. 21 out of 195 reviews
Rating 4 - Poor. 8 out of 195 reviews
Rating 2 - Terrible. 12 out of 195 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely well located.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

YOGESH

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, luxurious, bathroom starts to look a bit dated, shower did not work very well, rooms otherwise clean and well maintained , some rooms face a building, hotel was kind enough to live me to street facing room, which was then a but noisy at night with the traffic. Overall satisfactory, would be happy to stay here again.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not booking again.

booked this hotel for business for my associates and my self. the hotel is good enough and well located but the staff and their communications are terrible. i booked and PAID the hotel through hotels.com and insisted that i haven't paid and wanted me to pay again! on top of that i made a note that our flights were coming in late and specified the time we were landing as well. nevertheless they tried to release one of my collegues room. all around terrible customer service. will not be booking again.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

irene

Liked: Cleanliness, staff & service, amenities
The most amazing luxury hotel with breakfasts that were completely amazing. Very close to metro, shops and restaurants Staff superb!
Lobby
Resident falcon
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Jassim

Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and I can't wait to go back.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in riyadh

I love this hotel in general
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

thanks for all the staff in the hotel,
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean& location is excellent parking is not easy
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Rustom Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Better than expected

The hotel was very nice depsite the new brand name.
Verified

10/10 Excellent

gianluca

Liked: Amenities
.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Carlos Eduardo

Liked: Cleanliness
Disliked: Staff & service

Overprice for what it delivers

From a list of not worthy Hotel, this is is surely on my top 3. Super overprice for what it delivers. Service is bad, meals aren't worthy, breakfast unorganized, staff doesn’t speak English. I am sure the furniture is luxury which is interestingfor some people, but I didnt like at all the Hotel.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Taoufik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is small! Appliances not in best conditions: coffee machne, hair dryer.
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

MOHAMMED

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We told them that we are honeymooners but they don’t care. They said we will send you a welcome package but they didn’t.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Almohannadi

Disliked: Cleanliness, staff & service, property conditions & facilities
Room Bad smell
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Edward

Liked: Cleanliness
Disliked: Staff & service

Unfriendly staff

We are disappointed with our stay. Only the one in reception when we arrived who welcome us so warm and friendly. Then most of the cleaners in the 4rt floor are friendly too. The rest of your team specially in the lobby are so unfriendly. They made us feel uncomfortable. When we passed by they don’t even greet us. And to think your hotel is not cheap. So we don’t understand why they don’t have proper customer service training. We stayed in your branch in Jeddah and we felt so welcomed and valued. And this is the reason why we thought will try your branch in Riyadh. Sadly it was disappointing and not thinking of returning.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tutto molto bene
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Yanic

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hôtel!
Stayed 8 nights in Jan 2025
Verified

8/10 Good

talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

اقامه سيئه

فندق غير مناسب للعوائل ، العاملين غير محترفين ، دروة المياه لاتعمل بالشكل المناسب ويضايقون العوائل تقدمت بشكوى لمدير الفندق ومدير الامن لكن دون جدوى ازدحام وعدم ترتيب في الدخول وعدم توفر مواقف للمركبات
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Mohammed

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

STAY AWAY!

This was by far the worst experience I ever had in my entire life. The valet service took +15 mins to deliver my car although I called ahead to bring the car. The reception and housekeeping doesn’t answer when you call. And when they finally answered it took another 3 calls to bring what i ordered. And although I mentioned that it was a special occasion nothing was prepared according to that i had to order everything again. This was my first and last stay at this hotel. Terrible customer experience. Riyadh have many other better options with better prices and where the guest is valued.
Stayed 1 night in Feb 2022