6/10 Okay
Carol
Traveled with partner
May 26, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Starting with the good-the room was spacious and clean. Having a mini fridge and microwave was convenient. Complimentary breakfast was good with meat, potatoes, eggs, cereal, yogurt, etc. On weekdays employee Johnny makes breakfast a treat with his outgoing and caring attention and comments. And the location is extremely convenient for the Mayo clinic.
That said, I would never stay here again. There is a train that runs beside the property, Right Beside, and blows it's horn at midnight and 3:00 am every night. Just like a loud alarm going off right outside the window.
Also, the beds are ridiculously soft, the softest I've ever encountered. If you like that, great. For me, with no support at all, they caused my back and body significant pain and I ended up sleeping on this little couch that luckily was in the room.
Additionally, we needed to get our key cards re-set 4 times in a 5 night stay. Once due to the hotel changing their keys, but the other times who knows why. Front desk was apologetic, which I appreciated.
Carol
Stayed 5 nights in May 2024