The service was amazing! The receptionist went above and beyond to make me and my friend's holiday in Rome one to remember. We were thankfully able to check in early (after an exhausting travel mishap that took us from Verona to Venice to Rome in 17 hours). After checking in early, we were also graciously given a free room upgrade. Once checked in, the receptionist pointed out nearby attractions and places to eat. The hotel is within walking distance of most tourist attractions. Anything that you cannot walk to is accessible via the bus/train lines direct outside of the hotel. The room and bathroom were clean, the king bed was large enough for two people comfortably, and the room was nicely sized compared to some European hotel rooms I've seen. In addition to being in a great location, the price of the room is a bargain! My friend and I are students from the United States studying abroad in UK for the semester, and the price for the hotel was well within our student budget. Nevertheless, there was one issue that occurred during our stay regarding our room key, which required us to return to the hotel and nearly lose our spot in line at the Vatican (a 2-hour long wait). I would recommend hotel staff resolve that for future guests. Other than that, a great experience at a great hotel. And, that is coming from two picky Americans.
