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“Room as described, excellent shower and hot water. All staff incredibly helpful and welcoming. Food options dinner and breakfast really well cooked. Especially the curry options”

“I was the worst place I've been to. I could not get into the room. I took over an hour to before someone made contact but I still couldn't get into the room. The bathrooms were dirty and chairs were broken and the were empty bottles in the corridors. I would not recommend anyone stay here.”

“I paid £26 for the night, and felt like I overpaid. Advertisement pictures are false. Maybe that room looked like this, once. Not any more. Stains on the walls, stank of cigarettes. Bed looked like it's been slept in already. No towels provided. There was a kettle and some tea in the room, but no cups to make it in. Shared toilet and bathroom, dirty, no soap, no shampoo. Tried to raise issues with the property, but there was no answer on the phone number provided, and no reply via messages on...

“Stayed at Darwin House and the experience was pretty poor. The room I originally booked was already being used by another guest, with her belongings everywhere, so I was moved to Room 1. The phone number provided for help wasn't even in service at the time. The property itself is filthy - the room was just about liveable for one night, but I didn't feel comfortable sleeping in the sheets. It feels more like a bedsit or HMO than proper guest accommodation. The rooms smell strongly of mould and...