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“My room was very big and location excellent”

“Very relaxing for what we had planned. The room was clean, the "breakfast nook" was abailable at all hours - Self driven. Hot Tub available and large enough to accomodate comfortable over 6 people. We were able to travel to downtown New Paltz very easily and we visited other nearby towns: Kingston, Rhinebeck and Hyde Park. We love to walk and each area was very walkable ... great dining also available in each town. A great and wonderful walk or bike was the "River to Ridge Trail. Beautiful...

“I have already opened a case with Expedia and have not heard back- I contacted the hotel directly Hello, I have arrived at the property and am disappointed to find that it does not match the listing photos or description. The accommodations appear significantly more worn and less clean than represented online. In addition, I did not receive the check-in instructions with the access code, and when I rang the bell for assistance, the hostess was rude and dismissive. Because there are no...

“Loved our cozy, retro studio. All our necessities were addressed from beautiful thick bath towels to luxurious bedding & complimentary coffee. A turntable with records and lovely soaps and air freshener were added surprises. Location was extremely convenient for walking to shops & restaurants. Adam, our host was very helpful with restaurant suggestions and he made sure we were comfortable. We highly recommend a stay at the Herwood!”