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ALEGRIA Costa Ballena

4.0 star property
Guests lounge by the refreshing pool on comfortable sunbeds beneath shady umbrellas or explore the surrounding area with convenient bicycle rentals nearby

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ALEGRIA Costa Ballena, an upscale eco-certified hotel near the ocean, offers a peaceful sun terrace for relaxation and an onsite spa for rejuvenation. Rooms come with WiFi, while families appreciate the water park, playground, and arcade room for some friendly competition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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2 outdoor pools, pool umbrellas, sun loungers
Hotel Best Costa Ballena
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  • Pool
  • Spa
  • All inclusive plans available
  • Kids pool
8.6 out of 10, Excellent, 266 reviews
The price is ₩173,249
₩190,574 total
includes taxes & fees
May 24 - May 25
Hotel Best Costa Ballena
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's seasonal waterpark is open daily from June 6-September 7, 2025, and on Saturday and Sunday from September 8 through the end of the season, subject to weather conditions.
In 2026, this property's seasonal waterpark is open daily from April 2-5, on weekends (Saturday and Sunday) from May 2-June 4, daily from June 6-September 20, and on weekends (Saturday and Sunday) from September 21 to end of season. Hours are subject to weather conditions.

Renovations and closures

The property is closed during October, November, December, January, February, and March.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 18 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The minimum height to use the waterslides at this property's waterpark is 47 inches (120 centimeters) and the maximum weight is 242 pounds (110 kilograms).
This property's waterpark hours are 11 AM - 7 PM
Property Registration Number H/CA/01092

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does ALEGRIA Costa Ballena have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is ALEGRIA Costa Ballena pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at ALEGRIA Costa Ballena?

Check-in begins at 2 PM.

What time is check-out at ALEGRIA Costa Ballena?

Check-out is at noon.

Are there all-inclusive benefits at ALEGRIA Costa Ballena?

Some rate plans available at this hotel are all-inclusive.

Where is ALEGRIA Costa Ballena located?

This family-friendly Rota hotel is located near the beach, within a 15-minute walk of Playa Agua Dulce, Playa de las Tres Piedras, and Ballena Beach. Costa Ballena Ocean Golf Club and El Camaleon Chipiona are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 84 out of 179 reviews
Rating 8 - Good. 74 out of 179 reviews
Rating 6 - Okay. 8 out of 179 reviews
Rating 4 - Poor. 6 out of 179 reviews
Rating 2 - Terrible. 7 out of 179 reviews

Reviews

Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort to take the children. The obvious attraction being the aqua park the hotel provides which is big enough and fun. Also the proximity to the beach from the hotel was a bonus. An enjoyable experience all round. Food was great too and of a high standard.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jovan

Liked: Cleanliness, amenities
Rooms are a bit dated and could do with a refurb. Otherwise food was genrally good and waterpark was amazing for the kids.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and easy going, the staff help me in anything I need.
Stayed 15 nights in Jun 2023
Verified

4/10 Poor

jose ramon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Flojo, tanto el hotel como el aquapark

Si vas con enanos y dispuesto a sonreír con lo que venga, perfecto. Si no, ten en cuenta que le sobra una estrella: comida normal, limpieza y habitación justita, el baño horrible, una piscina enana fuera del Aquapark, animación inexistente, con una lanzadera para ir a la playa... han querido tapar dos sillas con un solo culo, y ni el hotel ni el parque acuático están a la altura de la pasta que cuesta. Porque sale por una pasta la broma.
Stayed 6 nights in Aug 2025
Verified

4/10 Poor

DANIEL

Disliked: Cleanliness, staff & service, amenities
El personal ha sido bastante desagradable. Deben entender que si pago un “todo incluído” es porque mis niños y yo pretendemos consumir . Daba la impresión que cada vez que íbamos a una barra molestábamos. Se paga un incremento importante por el “todo incluido” para que te hagan sentir poco menos que un indigente, y te lo sirvan con una desgana y un desprecio que no lo he visto en mi vida. Tampoco ha habido animación para los niños ni en la piscina ni por las noches. Después de varios años puedo afirmar sin equivocarme que no vuelvo a pisar ese hotel.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Iryna

Liked: Amenities
Muy buenos días pasamos
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, el personal excelente y la comida, la limpieza era perfecta y mucha variedad de comida y recomendable para niños
Stayed 3 nights in Jun 2025
Verified

8/10 Good

juan carlos

El hotel está bien, lo destacable por supuesto es la zona aquafun. Por lo demás el hotel es muy corriente.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor y personal muy amable y atentos
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GP MOTO JEREZ

Nous avons sejourné dans cette hotel pour pouvoir participé au Grand Prix Moto de Jerez.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Francisco javier

Estancia en el hotel

Muy buena, hotel muy bonito y buen servicio.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

tree

Liked: Cleanliness, staff & service, property conditions & facilities
It was very noisy. Because of the hotels design, the noise from the lounge/resteraunt area travels up into the hallways and rooms. For those of us that like to go to bed before 10pm, it is very hard to get to sleep.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Maria Gracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo, muy limpio y un personal muy amable. Lo que se podría mejorar es la comunicación con transporte público.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil et service +++
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Nuria Maria

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente para familias con niños.

La experiencia en familia ha ido genial. Cerca de la playa, a 10 minutos a pie y frente a un centro comercial. El personal, de 10. Muy amables. Las instalaciones muy buenas, aunque quizá necesitaría una pequeña renovación. El buffet del desayuno, genial. El de la cena, muy bueno, aunque echaba de menos más variedad de comidas para los niños. El miniclub, excelente, un personal muy atento con los niños y niñas. La cama de la habitación, es el unico defecto que veo...es muy dura...
Stayed 2 nights in Apr 2024
Verified

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correcto

El hotel está muy bien. Es amplio y está bien localizado. Nos gustó bastante. Para mejorar pondría la revisión de las alcachofas de la ducha. Pero en general no estaba nada mal
Stayed 4 nights in Apr 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal hotel, precio asequible

Le quitaría 3 estrellas, no hay adecuada limpieza y no son pet friendly. No puedes ni comer en una terraza con tu perro. Me grito un empleado en los pasillos por ir con el perro
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó el hotel, muy limpio,el personal muy amable, la comida muy buena, y las piscinas son lo más 😜
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y tranquilo
Stayed 1 night in May 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó el trato hacia los animales y el poder alojarte en cualquier habitación con tu mascota. El spa pequeño, para el precio que cobran
Stayed 1 night in Apr 2023
Verified

8/10 Good

Rocío

Liked: Cleanliness, staff & service

Recomendable para niños

A destacar el buffet con muchísima variedad y la amabilidad del personal . El servicio del mini bus, aunque la playa está a 10 minutos , todo un acierto si vas cargado y Juan el conductor un encanto .. Como nota negativa señalaría que las instalaciones son muy básicas, quizás de un hotel de menor categoría y que al ser un hotel donde hay muchísimos niños es muy muy ruidoso y la animación es básicamente para ellos.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

RAFAEL

Ruido cuadro de luz y wifi deficiente.

Ante un lleno total de agosto, no pude optar por nada, ni ampliar un día mas ni horario de salida mas tarde, y la habitación con algún problemilla de mantenimiento, wifi deficiente.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor estancia que hemos tenido.

Todo super genial. Instalaciones perfectas para unas vacaciones inolvidables. Buffett que no le faltaba de nada, con un personal en comedor muy atentos y agradables.. Lo mejor de todo, la implicación del personal en que no nos faltase de nada, en especial de Eva que desde el primer minuto estuvo siempre atenta a cada detalle, todos los días nos ha sorprendido con su admirable dedicación al cliente. Y no quiero olvidar de comentar el restaurante La Arboleda que se encuentra junto a la piscina, con una cocina a la altura de Estrella Michelín pero a un precio,servicio y atención, mejor que lo que te puedas encontrar en los alrededores.. Si tengo que dar una puntuación general de éste hotel sería "Matrícula de Honor." Volveremos muchas veces sin dudarlo..
Stayed 4 nights in Apr 2022
Verified

8/10 Good

Felix gibert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amplio y con buena ubicacion
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

ELADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo estupendo

Hemos estado de maravilla, las niñas super contentas. Nos encantó el desayuno, los espectáculos, animación y el aquagym (el chaval baila super bien). Volveremos
Stayed 1 night in Oct 2021