“During the night, the air conditioning repeatedly turned itself back on even after I switched it off several times. The room became extremely cold, and I was unable to get a proper night's sleep.
When I reported the issue the next morning, it was fixed immediately. While I appreciated the quick resolution, I had already lost an entire night of sleep.
What disappointed me most was the lack of any apology. The staff member handled the issue in a cold and matter-of-fact manner, and I left...
“During the night, the air conditioning repeatedly turned itself back on even after I switched it off several times. The room became extremely cold, and I was unable to get a proper night's sleep.
When I reported the issue the next morning, it was fixed immediately. While I appreciated the quick resolution, I had already lost an entire night of sleep.
What disappointed me most was the lack of any apology. The staff member handled the issue in a cold and matter-of-fact manner, and I left...
Sangyun