โOverall, I was very satisfied.
The staff were incredibly kind to us. the minibar was decent, and the room cleaning service was excellent.
my flight was delayed, so I arrived in Manila late, but thanks to them checking my flight schedule, I made it to the hotel comfortably. Although the flowers I had requested on the bed prior to my booking weren't there, the room was upgraded, and I was able to relax comfortably for a week (of course, I paid an extra fee).
The room service was great, and...
โEasy to book. Easy to contact. Great for shopping. Never stayed so high in the air. Great view of city skyline. Thanks for accommodating us so well. โ
"it was a great experience staying in this hotel. however, communicating for the room service was terrible. one of the customer services forgot to bring a stuff that i requested and promised me that he will bring it later. but never showed up. never had this kind of experidence in any hotels"
"Overall, I was very satisfied.
The staff were incredibly kind to us. the minibar was decent, and the room cleaning service was excellent.
my flight was delayed, so I arrived in Manila late, but thanks to them checking my flight schedule, I made it to the hotel comfortably. Although the flowers I had requested on the bed prior to my booking weren't there, the room was upgraded, and I was able to relax comfortably for a week (of course, I paid an extra fee).
The room service was great, and the signature massage was fantastic. If I get the chance, I would love to visit again."
