โOverall, I was very satisfied.
The staff were incredibly kind to us. the minibar was decent, and the room cleaning service was excellent.
my flight was delayed, so I arrived in Manila late, but thanks to them checking my flight schedule, I made it to the hotel comfortably. Although the flowers I had requested on the bed prior to my booking weren't there, the room was upgraded, and I was able to relax comfortably for a week (of course, I paid an extra fee).
The room service was great, and...
"it was a great experience staying in this hotel. however, communicating for the room service was terrible. one of the customer services forgot to bring a stuff that i requested and promised me that he will bring it later. but never showed up. never had this kind of experidence in any hotels"
"Overall, I was very satisfied.
The staff were incredibly kind to us. the minibar was decent, and the room cleaning service was excellent.
my flight was delayed, so I arrived in Manila late, but thanks to them checking my flight schedule, I made it to the hotel comfortably. Although the flowers I had requested on the bed prior to my booking weren't there, the room was upgraded, and I was able to relax comfortably for a week (of course, I paid an extra fee).
The room service was great, and the signature massage was fantastic. If I get the chance, I would love to visit again."
