San Gennaro dei Poveri Tours

I booked this hotel through Expedia and paid extra expecting a luxury stay, but it fell far short. The listing was misleading, and in some cases simply false. Pros: • Excellent central location • MOST of the staff were kind • Bathroom/shower was modern and very nice and the best part in my opinion. Cons: • Breakfast was advertised but not provided. This was misleading and false • Mid-stay I was told no food was allowed in the room (not mentioned at booking or check-in or anywhere on their website) • Ant traps were placed around the room and ants crawled on my belongings and even some on me while sleeping, despite no food being present • Room type (“king or two twins”) wasn’t offered as a choice at check-in • Hotel looked much more luxurious online than in person. No balcony as listed. • A couple of staff members were quite rude Overall, I paid extra for what was marketed as a luxury stay, but the reality was disappointing. The online listing was not only misleading but inaccurate.

Outstanding desk staff.

Location was absolutely amazing, staff and service was amazing, Transportation to centre of city every hour Tranquil getaway about a 10 minute drive from city Centre. Fantastic outdoor pool and incredible hot tub overlooking mount Vesuvius. Highly recommend