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InterContinental Costa Rica at Multiplaza Mall by IHG

5.0 star property
Travelers sip cocktails at the poolside bar while children enjoy special meals nearby, with Italian dining and aromatherapy treatments completing the experience.

Choose dates to view prices

Located near Multiplaza Mall Escazu, InterContinental Costa Rica at Multiplaza Mall offers a luxury retreat. Enjoy Italian cuisine and kids' meals at the 4 on-site restaurants, relax by the poolside bar or indulge in aromatherapy treatments and massages at the spa. Guests rave about helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
The current price is ₩339,857
₩401,183 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Pool View

Room amenity

Classic Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds

7.0 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 2 Double Beds, Pool View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony (Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Balcony (Club Lounge Access)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Pool View)

Room amenity

Premium Room, 1 King Bed, Club Lounge Access (Pool View)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access (Top Floor)

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access (Pool View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access (Pool View)

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Club Lounge Access

Room amenity

Premium Room, 2 Double Beds, Club Lounge Access

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Located in San Rafael, InterContinental Costa Rica at Multiplaza Mall by IHG is connected to a shopping center. National Theater of Costa Rica and National Museum of Costa Rica are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are two other places to visit that come recommended. Visit our San Rafael travel guide
Map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000

What's nearby

  • Multiplaza Mall Escazu
    2 min walk - 0.2 km
  • Plaza Itskazú
    11 min walk - 1.0 km
  • Plaza Tempo
    14 min walk - 1.2 km
  • Avenida Escazú Shopping Center
    17 min walk - 1.5 km
  • Multipark
    1 min drive - 1.1 km

Getting around

  • San Jose Contraloria Station
    8 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    18 min drive

Restaurants

  • Starbucks
    3 min walk
  • Zambra
    1 min walk
  • Chili's Grill & Bar
    8 min walk
  • The Market
    1 min walk
  • La Oliva Verde
    8 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall by IHG

  • Luxury family-friendly hotel near Multiplaza Mall Escazu
  • Located close to Hospital Cima San José and Avenida Escazú Shopping Center, InterContinental Costa Rica at Multiplaza Mall by IHG provides a poolside bar, a terrace, and a shopping mall on site. Indulge in aromatherapy, a massage, and a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • You'll also find perks like:
    • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
    • Babysitting (surcharge), ATM/banking services, and concierge services
    • A TV in the lobby, a ballroom, and massage treatment rooms
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 372 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Bathrooms with free toiletries and hair dryers
    • 49-inch LED TVs with premium channels
    • Wardrobes/closets, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (CRC 8,630 per day)
  • Secured, uncovered valet parking on site (CRC 7,800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 for adults and CRC 8,250 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Factory
  • Nau Sushi Lounge
  • Pimento
  • The Market
  • Zambra

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (31,215 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 16500 for adults and CRC 8250 for children
  • Covered self parking fee: CRC 8630.00 per day
  • Uncovered valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Costa Rica at Multiplaza Mall by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM–6:00 PM.

How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall by IHG?

As of Jun 13, 2026, prices found for a 1-night stay for 2 adults at InterContinental Costa Rica at Multiplaza Mall by IHG on Jul 6, 2026 start from ₩339,857, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Costa Rica at Multiplaza Mall by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CRC 8630.00 per day. Valet parking is available for CRC 7800 per day.

What time is check-in at InterContinental Costa Rica at Multiplaza Mall by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Costa Rica at Multiplaza Mall by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Costa Rica at Multiplaza Mall by IHG located?

This family-friendly San Rafael hotel is located in the business district, within 1 mi (2 km) of Multiplaza Mall Escazu, Hospital Cima San José, and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Costa Rica at Multiplaza Mall by IHG Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 453 out of 774 reviews
Rating 8 - Good. 167 out of 774 reviews
Rating 6 - Okay. 77 out of 774 reviews
Rating 4 - Poor. 33 out of 774 reviews
Rating 2 - Terrible. 44 out of 774 reviews

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel; the property is very well maintained and the staff very friendly. The spa and the shopping mall (walking distance close by) were excellent.
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Damian

Disliked: Staff & service
This hotel really needs renovation and better cleanliness for the price they charge. It’s hard to believe this is an InterContinental. The lobby furniture looks old, and if you look at the bar lamps, several light bulbs are burned out. I was also charged $32 for three bottles of water from the minibar. The location is good and the food is good as well, but overall the hotel is overpriced.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Dalton Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Everything was great. The location is in an upscale business area. The is not for the party looker. The pools, gym, food ambiance was top shelf. The restaurants in the area and the mall made it even better. I Highly recommend this resort
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anup

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with amazing breakfast. Very friendly staff. Highly recommend !
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great food options. Friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Martha Emilia

Everything was quite good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
The room was good. Front desk staff is not pleasant. Lounge and workers around the hotel were very nice and attentive. Room was clean and spacious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cristhel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience loved the gym
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Clean room, nice people!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ben-Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, lovely outside pool area - a bit of tranquility in the city
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Manuel Menendez

Liked: Cleanliness, property conditions & facilities
The room and the entire hotel was very clean. All staff members were very polite, friendly, and professional. Everybody, in general, made us feel very welcome.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eldar

Liked: Amenities
Disliked: Property conditions & facilities
Room was what ever needs maintenance but the place is nice good restaurants
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good , the staff was very nice the hotel can use a bit of upgrade, definitely would stay there again
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful outdoor pool and very close to a mall
Stayed 1 night in May 2025
Verified

8/10 Good

Mike Van Der

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, close to shopping mall. Lots of restaurants and very friendly staff
Stayed 1 night in May 2025
Verified

6/10 Okay

Ronald

Liked: Cleanliness, amenities
Sushi restaurant was total scam. On the menu it was $23 for 25 roll and came out near $40. With excg rate 485, it was 11,163 colones. On the bill 19,414. Even with the higher excg rate the price didn't add up. Tempura was also about 40% up from menu price. 10% service and 13% IVA was extra. Hotel staff at entrance area were also very unwelcoming and rude. Breakfast and happy hour was excellent. Reception and all other staff were very nice. But again, Sushi restaurant staff, males especially looked at us like aliens and did not show any kind of welcome gesture.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. I was celebrating my birthday and they added some special touches that made my trip even more enjoyable. The property is beautiful and in a great location.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. , close to mall and other businesses.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

ALEJANDRO

Liked: Cleanliness, amenities
We were granted a suite, wich was very spacious, the proble was the phone by the bed, it didn"t work. The service was very slow. The bathtub was broken, the room had a water leak by the door of the bathrooom, I think there is a great load of eork to improve the hotel. We stayed at the lounge tower, the service was always very kind, congratulations, they prepare for me a great machiato. The spa was spotless, this is the reason to return again to the hotel. The corridors were very messy people left trays, dirty napkins, empty botles outside the rooms, this is no good for the brand you represent, the manager should always look more into these details.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Idemudia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very comfortable. Would recommend
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Stephen

Liked: Staff & service
Staff was above and beyond professional and friendly! Food was excellent
Stayed 1 night in May 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
My fiancé and I have stayed at this hotel probably 25 times in the last three years we highly recommend this hotel. The staff is very very friendly. We have made friends there that we probably have for life.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was clean and well decorated. The staff were excellent and the bar was well stocked and the service was excellent. My only observation, is that for a property that large, it should have a small club vive place, nothing over the top. I didn't see a game room, like pool tables etc. if you have it, then I didn't see it.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great week, staff was wonderful, very beautiful hotel. My only complaint would be low lighting in the bathroom, need brighter lights.
Stayed 7 nights in Oct 2024