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Hotel Don Saul

4.5 star property
Luxury hotel with full-service spa and free breakfast

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June 2024

Photo gallery for Hotel Don Saul

Premium bedding, down comforters, memory foam beds, minibar
Breakfast, lunch and dinner served
Lobby
Shower, hydromassage showerhead, hair dryer
Reviews
7.6

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Calle 17 #23-52 Centro, San Juan de Pasto, Nariño, 520003
  • Popular LocationPlaza del Carnaval5 min walk
  • Popular LocationPlaza de Narino5 min walk
  • Popular LocationUnicentro Pasto17 min walk

Most relevant reviews

ExperimentalCarousel

6/10 Okay

its a good hotel in el centro of Pasto. The people that attend us was excellent.
Teodoro
Jan 5, 2016
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Room options

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Private spa tub
LED TV
Hypo-allergenic bedding
Rollaway/extra beds
Memory foam bed
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, memory foam beds, minibar

Standard Single Room

Highlights

Individually furnished
Individually decorated
Private spa tub
LED TV
Hypo-allergenic bedding
Rollaway/extra beds
Memory foam bed
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Private spa tub
LED TV
Hypo-allergenic bedding
Rollaway/extra beds
Memory foam bed
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

Highlights

Individually furnished
Individually decorated
Private spa tub
LED TV
Hypo-allergenic bedding
Rollaway/extra beds
Memory foam bed
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the neighborhood

San Juan de Pasto

Located in San Juan de Pasto, Hotel Don Saul is in the city center. Travelers eager for a bit of culture can stop by Taminango Museum of Arts and Popular Traditions, while those wishing to experience the area's natural beauty can explore La Laguna de la Cocha and Galeras.
Visit our San Juan de Pasto travel guideOpens in a new window

What's nearby

  • Plaza del Carnaval - 5 min walk
  • Plaza de Narino - 5 min walk
  • Santiago Apostle Church - 7 min walk
  • Unicentro Pasto - 17 min walk
  • Estadio Departamental Libertad - 3 min drive

Getting around

  • Pasto (PSO-Antonio Narino) - 53 min drive

Restaurants

  • Bendita Birra - 5 min walk
  • Caffeto - 5 min walk
  • Hotel Don Saul - 1 min walk
  • Café La Catedral - 4 min walk
  • Cafe Obraje - 5 min walk

About this property

Hotel Don Saul

Luxury hotel in the business district
Free full breakfast, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Don Saul. Take some time to relax at the onsite spa. The on-site restaurant, Yazmin, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-out, and meeting rooms
  • Wedding services, an elevator, and a computer station
Room features
All guestrooms are individually furnished, and feature comforts such as private spa tubs and premium bedding, in addition to perks like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Bathrooms with hydromassage showers and hair dryers
  • LED TVs with cable channels
  • Rollaway/extra beds, daily housekeeping, and desks

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Yazmin

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Full-service spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 1992

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 42000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Don Saul Pasto
Hotel Don Saul
Hotel Don Saul Pasto
Hotel Don Saul Hotel
Hotel Don Saul San Juan de Pasto
Hotel Don Saul Hotel San Juan de Pasto

Frequently asked questions

Is Hotel Don Saul pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Don Saul?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Don Saul?

Check-in begins at 3 PM.

What time is check-out at Hotel Don Saul?

Check-out is at 12:30 PM.

Does Hotel Don Saul provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 42000 per vehicle applies.

Where is Hotel Don Saul located?

Located in the heart of San Juan de Pasto, this luxury hotel is within a 5-minute walk of Iglesia La Catedral, Plaza del Carnaval, and Plaza de Narino. Santiago Apostle Church and Taminango Museum of Arts and Popular Traditions are also within 15 minutes.

Hotel Don Saul Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Teodoro, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, excellent staff and good location.
its a good hotel in el centro of Pasto. The people that attend us was excellent.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
poor condition high price
Noise pary to 11,30 pm; phone call from desk 10,30 pm twice

6/10 Okay

Verified traveler

Liked: Staff & service
Good hotel for one night, cheap and good value, don't expect too much !!

10/10 Excellent

Scott, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Friendly Staff
Hotel Don Saul is right in the center of Pasto. The location is great with the town square 1 block away and a supermarket 1 block beyond that. The photos are accurate and the undercover parking is very secure. The staff are wonderful at the hotel, they were very friendly and could not do enough for you. The room was comfortable, and very clean. I would definitely stay at Hotel Don Saul again.

2/10 Terrible

Eduardo A

Liked: Cleanliness, room comfort
Disliked: Staff & service
No respetan las tarifas acordadas en la reserva
Estuve hospedado en el Hotel Don Saul durante los carnavales de Negros y Blancos de enero del 2016. La experiencia fue buena, pero toda la buena impresión se perdio cuando al hacer el check out, observo que el cobro es mucho superior al monto de la reserva. Acepte darles una oportunidad a que entienda el error que estaba cometiendo y les pido que realicen un analisis del caso y se me realice el reembolso del cobro errado. El precio base de la reserva se realizo por Hoteles.com por 193.390 y se me cobró 202.590 pesos más 41.615 de otros impuestos y cargos. El caso y la documentación que les presente de la reserva refleja claramente el monto comprometido en la reserva. El hotel decidio obviar y cobrar lo que ellos preferian. Soy usuario recurrente en Hoteles.com y se como es el uso e interpretación de las tarifas que este portal usa. A la fecha aun no recibo una confirmación del hotel del reembolso y tampoco veo las intenciones de corregir su error. Se excusas en que Hoteles.com cometio un error y pretenden que el huesped pague por el malentendido que ellos tienen con la pagina de reservas. Para mi es inaceptable que un hotel no respete las tarifas que el huesped se compromete a pagar al momento de hacer las reserva

10/10 Excellent

Luz Dari, Candelaria, Valle de Cauca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las Vacaciones en Familia
Excelente, nos salio todo lo planeado.

10/10 Excellent

Juan Alberto, Envigado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La amabilidad hecha Hotel
La calidez humana y la atención de todos los empleados del Hotel fue inmejorable. Es quizás el hotel donde mejor me he sentido atendido. La habitación impecable, la ubicación para carnavales es excelente, cerca de todos los eventos y lejos del bullicio. Para mejorar solo los desayunos, muy ricos pero no variaron en los 5 dias que estuvimos, con la riqueza culinaria de Nariño se podrían reinventar el desayuno americano cada día, haciendo pequeños cambios que hagan sentir que es un desayuno diferente.

8/10 Good

Inmobiliaria Mosquera, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bueno
Bastante bien, el hotel bueno, como para ir de pasada

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Muy buen servicio. El bar y el restaurant deberian atender en horario mas extendido.

8/10 Good

jose de jesus, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No se compensa el precio con las instalaciones
El hotel para una noche esta bien la atención del personal buena,las instalaciones del hotel son antiguas aunque las habitaciones cómodas más no así los implementos como toalla están deshilachados se ve que no le invierten dinero