We truly enjoyed our stay at the Looking Glass Hotel. We spent six nights at this hotel, and wished we could have stayed longer.The staff were exceptional, as well as kind, and knowledgeable, and guide us every step of the way during our stay. Check in, and out, was so good, and smooth. Common areas, rooms, were sparkling clean.The staff's recommendations for restaurants, tours, attractions, and shopping areas, was very helpful as this was our first time visiting San Juan, Purto Rico. My family and I felt super safe, and comfortable. From the hotel, we were close to a 24 hour supermarket that carry various groceries, toiletries, hot foods, souvenirs, etc. Another pro is the hotel's location. This hotel is just ten minutes away from San Juan airport, which makes our vacation even better, without having to encounter long travel to and from the airport. Overall, I would encourage you to just book this hotel if you need comfort, cleanliness, and safety. We will definitely book again!