โThe room was clean and we got a nice view since we got a room on the top floor. The friendly staff provided great costumer service. I was a bit disappointed that the inside pool wasn't a bit warmer in temperature to swim in. The hot tub was really nice though. The hotel food is decent. It surprised me they didn't have the little liquid coffee creamers or honey packets for convenience, only half and half, sugar, splenda, and powdered non dairy creamer. โ
โ There was a smell of stale smoke or cigarettes as soon as we walked into the room. The AC was set at 62, it took awhile for our room to o reach a comfortable temperature. I left my bracelet on the desk, when I called for them to o check i never received a call back. So I guess some has a beautiful bracelet now. โ
โI particularly appreciated the large, clean laundry room where I was able to wash our clothes at the end of a 10-day vacation. We packed clean clothes in our suitcases.
Also, the help by your front desk staff person on the morning of 9/13 (I didn't get her name) to ensure we had our boarding passes printed. All front desk staff were friendly and accommodating - that makes all the difference!โ
โFor those of us living in hotels, the staff is exceptional. I understand they work like the rest of us they also have a level of understanding that most employees don't have! I appreciate the staff โ
