Santa Cruz Village Hotel

Property class: 4

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Santa Cruz Village Hotel. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, Loural, offers breakfast, lunch, dinner, and happy hour. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

A modern hotel room with a large bed, a bedside lamp, and two framed pictures on the wall.

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

A modern hotel room with a bed, a desk, a chair, a small table, and a potted plant.

Junior Suite

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

A hotel room with a bed, a desk, a television, and a bathroom visible through an open door.

Superior Double or Twin Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located in Santa Cruz, Santa Cruz Village Hotel is near the airport and near the beach. Santo da Serra Market and Funchal Farmers Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Laurisilva of Madeira and Reserva Natural da Rocha do Navio. Traveling with kids? Consider Aquaparque Madeira and Whale Museum. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding, hiking/biking trails, and mountain biking. Visit our Santa Cruz travel guide
Map
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152

What's nearby

  • A rocky beach with a pier, palm trees, and buildings in the background.
    Palmeiras Beach
    5 min walk - 0.5 km
  • A botanical garden with colorful flower beds, a palm tree, and a cityscape in the background.
    Madeira Botanical Garden
    13 min drive - 17.1 km
  • An outdoor market with various stalls selling fruits, vegetables, and other produce.
    Funchal Farmers Market
    17 min drive - 18.2 km
  • Aquaparque Madeira
    10 min walk - 0.9 km
  • Funchal Marina
    18 min drive - 18.9 km

Getting around

  • Cristiano Ronaldo Airport (FNC)
    3 min drive

Restaurants

  • Venda do Sócio
    7 min drive
  • Bites & Beer By Coral
    7 min drive
  • Talhadas
    6 min drive
  • Delta Cafe
    3 min drive
  • Saudade Madeira Café
    3 min drive

About this property

Santa Cruz Village Hotel

  • Upscale family-friendly hotel near the airport
  • Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Santa Cruz Village Hotel. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, Loural, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • A banquet hall, an elevator, and 1 meeting room
    • Guest reviews give top marks for the first-rate property condition
  • Room features
  • All guestrooms at Santa Cruz Village Hotel have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Balconies, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Engenho
  • Loural

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Books
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per room (one-way)
  • In-room safe fee: EUR 1.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Santa Cruz Village Hotel have a pool?

Yes, this property has an outdoor pool.

Is Santa Cruz Village Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Santa Cruz Village Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Santa Cruz Village Hotel?

Check-out is at noon.

Does Santa Cruz Village Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 10 per room applies.

Where is Santa Cruz Village Hotel located?

This family-friendly Santa Cruz hotel is located near the airport, within 1 mi (2 km) of Palmeiras Beach and Aquaparque Madeira. Santo da Serra Golf Club is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Cruz Village Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 70 out of 103 reviews
Rating 8 - Good. 29 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel previously. The Staff are very friendly and Helpful. The Hotel has more than ample facilities and is just a short walk (3-4 minutes) from the Vibrant Santa Cruz Village centre. Loved our stay and would recommend this Hotel anytime. To all the Staff….Obrigado⭐️
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weeks stay. Breakfast was large and lots of choice. Staff very friendly and helpful. The hotel was very clean. There was a bus stop one minute away to get to the city or other areas and very efficient and reasonable. They run quite late. there is an express bus to Funchal that misses all the little stops that is worth knowing about as it's only 20 minutes. Pool was clean, although not heated so couldn't utilise it as much as I had hoped to, although I imagine most of the year it's not needed. Great views of the planes too. Would highly recommend.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the money and very convenient to the airport. Enjoyed the included breakfast too.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and Convenient Hotel

Very convenient for the airport, good breakfast. Easy walk into town which was pretty quiet.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the room to all the staff
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location in a lovely village. Not necessary, but would have liked to have a small fridge and kettle in the room. Staff super friendly and helpful.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the local amenities and transport. Hotel was lovely and clean and the hotel library had a beautiful cave with plants. The coffee was awful but there was a nice cafe next door
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, should have stayed longer!

We stayed one night before our very early flight home to Edinburgh. The hotel was great, the staff lovely and very helpful. Santa Cruz is also a nice village and we wished we’d stayed a little longer. We had the afternoon, walked around the village a bit, chilled in the pool. They booked a taxi for us which was on the meter so not over priced and provided a takeaway breakfast.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Das Personal ist gut, die Zimmer sind sauber. Die Matratzen sind leider nicht 4 Sternen.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Apenas fiquei por tres dias mas adorei. Toda a staff foi adoravel
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Staff & service

Beste keuze nabij luchthaven

Op 5 min met taxi tot luchthaven. Ondanks ligging toch rustig in kamer. Zeer gezellig dorpje om avond voor terugvlucht rond te lopen / te dineren. Kamer ok, matras wel redelijk slecht. Om 5am werd nog lekker ontbijt voorzien, top gedaan.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Santa Cuz Village

O Hotel está bem localizado numa bonita vila e está bem arranjado, no entanto, há detalhes importantes em falha como p.e. os quartos não terem cofre, mini frigorífico nem máquina de café o que é tipico em hoteis de 4 estrelas. Outro aspeto que considero uma falha também é o serviço e variedade do pequeno almoço. Contudo o staff era simpático e o hotel é moderno.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Près de tout
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait bon rapport qualité prix

J’ai adorée mon séjour , bien situé près de l’aéroport Service client parfait
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé à pieds des restaurants et de la mer.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon plan pour les arrivées et départs de madère Hôtel très propre chambre spacieuse
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Nous sommes arrivés à l'hôtel à pieds après 20 minutes de marche en pleine nuit mais le personnel était top. Chambre de belle taille, propre, confortable. Piscine fraîche mais agréable, qui aurait besoin de quelques coups d'épuisette. Le petit déjeuner est juste parfait ! Nous sommes partis tôt le matin, 8€ de taxi jusqu'à l'aéroport, commandé très gentiment par l'accueil. Je recommande
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Très bon hôtel. Excellent rapport qualité /prix. Très grande chambre très confortable, très propre. Personnel aimable et efficace. Très bon petit déjeuner. Très proche de l’aéroport, très pratique. A conseiller
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and clean, close to airport

Great for an overnight stay near the airport.
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location for exploring the island by car.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia village hotel sta cruz

Hotel moderno com boa relação preço qualidade. Pequeno almoço simples mas com o essencial. Recomendo.
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Estadia excelente: já conhecíamos o hotel e retornamos sempre para lá pois além das instalações serem ótimas o atendimento é excelente! Equipe está de parabéns. Todos muito atenciosos
Stayed 9 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais un peu chère

Bien, dommage piscine petite et proche de la route, l'aéroport n'est pas gênant
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien site proche du Centre de village.
Stayed 1 night in Jun 2021