Hotel Umu

Property class: 3

Choose dates to view prices

You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Umu. Indulge in a massage, a body wrap, and aromatherapy at the onsite spa. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is ₩114,904
₩121,798 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room

A hotel room with two beds, a wooden headboard, a small table with a phone and glass, and a wall-mounted shelf with clothes hangers.

Superior Twin Room

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Single Room

A modern bedroom with a bed, bedside table, chair, and a glass desk with a lamp.

Superior Single Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A hotel room with a bed, a bedside table with a phone, a wall-mounted light, a framed picture, and a window with sheer curtains.

Standard Single Room

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a television mounted on the wall, a framed picture, and a desk with a lamp.

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Santarém is home to Hotel Umu. Igreja da Santa Clara and Torre das Cabacas are local landmarks, and some of the area's attractions include Living Science Center Alviela - Carsoscópio and Rio Maior Salt Flats. Visit our Santarém travel guide
Map
Avenida Bernardo Santareno, Santarém

What's nearby

  • A castle on a hill overlooking a calm river.
    Tagus Valley
    4 min drive - 3.0 km
  • Igreja do Seminario
    15 min walk - 1.3 km
  • Convento de São Francisco
    16 min walk - 1.4 km
  • Igreja da Santa Clara
    20 min walk - 1.7 km
  • Portas do Sol
    4 min drive - 3.0 km

Getting around

  • Santarem Station
    6 min drive

Restaurants

  • McDonald's
    11 min walk
  • Pastelaria Bijou
    15 min walk
  • Restaurante Mina Velha
    16 min walk
  • Burger King
    8 min walk
  • AMassa
    18 min walk

About this property

Hotel Umu

  • Property highlights
  • At Hotel Umu, you can look forward to a free breakfast buffet, a terrace, and a garden. Indulge in a massage, a body wrap, and aromatherapy at the onsite spa. In addition to a bar and a business center, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a banquet hall, and luggage storage
    • An elevator, a 24-hour front desk, and ATM/banking services
  • Room features
  • All 67 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with deep soaking tubs and bidets
    • Flat-screen TVs with cable channels
    • Free infant beds, heating, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Hotel Umu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Umu?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Umu on Oct 25, 2026 start from ₩114,904, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Umu?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Umu?

Check-out is at noon.

Does Hotel Umu provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Umu located?

Situated in Santarém, this spa hotel is within a 15-minute walk of Convento de São Francisco and Igreja do Seminario. Igreja da Santa Clara and Torre das Cabacas are also within 1 mi (2 km). Santarem Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Umu Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 76 out of 212 reviews
Rating 8 - Good. 95 out of 212 reviews
Rating 6 - Okay. 24 out of 212 reviews
Rating 4 - Poor. 11 out of 212 reviews
Rating 2 - Terrible. 6 out of 212 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and helpful staff. Clean rooms and a bathtub!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
People working at the front desk were amazing. We have to check out earlier, before breakfast. They packed us togo lunch boxes and made fresh coffee at 6:45 am!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The shower in my room was very tiny and there is no way of avoiding getting the bathroom floor wet. Probably why there's a drain in the bathroom floor. The night stand, shelves and suitcase stands look like someone built them from plain wood and put them in the room. No "real" furniture except for the very low beds. It'll do if you just need a place to sleep. However the complimentary breakfast was nice enough and they didn't throw you out before you were done eating. Staff were friendly and helpful. I suggest booking through Hotels.com for a better rate. The walk in rate is much more expensive which was unfortunate since we wanted to extend our stay. There is heat and a/c in the rooms.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Front Desk Staff were very helpful and accommodating. They also recommended an excellent authentic Portuguese local restaurant which we very much enjoyed.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only this was spa is offsite
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The new rooms maybe be better in quality
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Has all necessities, plenty hot water ,clean bed linnen , good airco. Clean room. Cheap until the pope arrived ,priced doubled !!??
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Staff & service
a bit old in infraestructure and lack of plugs for work in the room
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem were the taps in the bath that were malfunctioning.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You
Stayed 5 nights in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Uncomfortable

The pictures shown are not updated. You should update your pictures as is not from years ago. This Hotel is old and outdated the beds are old and the mattress are very uncomfortable, the shower is terrible and small with a curtain not as shown on the photo at all , tv doesn’t work the room smells and it was extremely noisy from other rooms you can hear everything in other rooms, no coffee you have to pay for it and it’s terrible cold coffee, I didn’t even have breakfast, In my opinion this place is too expensive for what you getting.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã nota 5 ! Só frutas em calda, abacaxi e pera . Frutas frescas só maçã e pera, e que estavam passadas). Máquina de Café um absurdo com opções várias, mas nada a contento ( CAPUCCINO , CAFÉ DESCAFEINADO SEM CONDIÇÕES!). SEM FRIGOBAR. O quarto em que me hospedei estava assim, provavelmente tem outros melhores.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ficámos apenas uma noite pelo que não tivemos oportunidade de usufruir de todas as comodidades, mas pretendemos usufruir na próxima vez que visitarmos a área. O quarto era confortável e limpo, o pequeno almoço foi excelente e de modo geral foi ótimo pelo preço.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo maravilhoso, limpo, confortável, café da manhã excelente. Valeu cada centavo
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le menu du petit-déjeuner était bon et varié
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Camera vecchia. Doccia pessima
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Atendimento da equipe
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Os espaços comuns tais como receção, pequeno almoço, corredores eram razoaveis. O pequeno almoco deficiente (as 8h20 de sabado) O quarto muito "cansado" em especial a casa de banho e os colchões. A precisar de grande investimento no quarto. O quarto nem tem roupeiro. A classificação é muito próxima das 2*, valendo a receção 24h
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Cobro abusivo

El hotel esta bien, hace años que lo visito y me gusta , pero me parece de muy poca clase por no decir otra cosa que cobren la botella de agua grande a 4€. Cuando me iba a dormir pedi una en recepcion y eso me querian cobrar 4 €. Logicamente le dije a las chicas que me parecia un robo y fui a coger la que tenia en mi coche. Creo que es abusivo cobrar esa cantidad por algo que es necesario. El personal muy correcto siempre.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Mejorar el baño, arreglar defectos del baño
Stayed 1 night in Aug 2025