Comfort Inn & Suites Riverview near Davenport and I-80
8/10 Good
"The front desk staff answered all my questions and were helpful. The room I stayed in was quiet and clean. It had a no frills vibe. I did like the hand soap they provided. My hands felt soft and clean after using it. Outside the hotel in front it looked like work was being done on other businesses. The outside had a sketchy vibe, but
I didn’t experience any issues."
"My only complaint about this hotel was that the tv didn’t have streaming. Cable in a hotel is useless. But most comfortable bed and pillows I’ve ever had in a hotel. Very friendly and helpful staff!"
"The 1st thing you notice when entering to check in is that the place smelled like cigarette smoke. I guess they still allow smoking in the casino. Fortunately, I couldn't smell it in the room. The room had a mini-fridge that I used for leftovers, but there was no place to reheat them. I had to take them to the front desk to have them heat them up for me in the back. They should have at least 1 microwave on each floor by the vending machines. The leftovers was from their own steakhouse, which was very expensive, so I didn't want to just throw it away. I was told housekeeping would service my room on the 3rd day, but they never came after 4 days. They didn't have any towels by the pool, so I had to bring them from my room, then had to get fresh towels for my room when it wasn't serviced. The 1st night at the casino, I couldn't get a drink from a server and I don't like having an open glass at the blackjack table, which is crammed with strangers (I am a single woman traveling alone). Next night, I brought a Mt. Dew bottle with me, which security allowed me in with. After I began playing, the pit boss demanded the bottle to throw away. She didn't even allow me to take it back to my room! She just said "no outside beverages, we only sell Coke". I only chose to stay at the casino this time because I couldn't get an Uber or taxi to take me back to my hotel until 2am (waited 2 hours) the last time I visited. Never staying here again."
"The room was very clean, parking was adequate, and the staff was friendly and helpful. Breakfast was just OK, not great. The rooms are a little pricey, but they can get away with charging that price because there are few options in Savanna."
"The staff was super friendly. The room was clean and the property was conveniently located. Lots of stuff to do in the area. One little thing was a bonus to me. The bathroom nightlight. It may be nothing to others but I've never seen this before and I found it useful!"
"Booked thru Expedia at right under $200/2 nights. Check-in-went very smooth. The first room was dirty & this type of neglect is on purpose; to allow anyone but a cleaner to enter it, was offensive. There were spiders in the bathtub, questionable stains on pillow cases, walls, and curtains, dirt/dust gathered throughout. The beds were very much soiled, can’t remember if they had mattress covers. Very nice bedside lights, with addtl light for night reading (good idea), if you could muster the guts to sleep in the room. The FD staff did switch our room and apologized. The 2nd room was better; however, curtains were tattered and not hanging properly, window didn’t lock (ground floor), water pressure seemed low but could be that a new shower head is needed? The floor in the bathroom was also very dirt, beyond needing hot water/soap/bleach. I covered it with towels. They have these long mirrors that would be nice if they were cleaned properly. The beds were actually comfortable. The air/heat did work. TV, microwave, and fridge worked but freezer needs to be defrosted, so wasn’t able to use it. The breakfast was fair: waffles, bagels, muffins, sausage gravy and biscuits, sausages, potatoes (not all on same day but was hot and had flavor when served), coffee, juices. My late check-out request was extended 30 addtl minutes without issues/charge. Would I stay again? No, ONLY bc rooms are dirty, staff seemed professional/pleasant, bed comfortable, food fair, parking lot acceptable"
"The place was really nice, UNTIL the morning we were checking out. One of the Staff POUNDED on the door so hard is scared the $#@$%$ out of us. There was absolutely NO REASON for a Staff Member to pound on the door at 9am when checkout is at 11am. Will never stay here again"
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