"This is a budget small-company hotel with friendly staff & nice views. I'll say right away it's been my favourite in Kamloops & I will stay here again.
It's had a renovation somewhat recently, though the bathroom could've used some work. The pipes make loud noises & the sink was leaking, but it was fixed right away. There's a bathtub, though it's shallow. Regardless, there was plenty of hot water & the plug worked. I didn't, personally like the toiletries, as the smell was very dollar store ocean breeze, & there was no body wash/soap in the tub, just a 2-in-1 wash & shampoo. The hand soap was rough on my hands, so I used my own hair & body wash. Beds & pillows were Goldilocks comfy. No microwave but there's a fridge, coffee but no tea. No available power plugs at the desk, just by the beds.
The beds & surfaces were clean, though the doors & lightswitches could have used a bit of a deep clean. They don't use harsh smelling cleaners, so if you're sensitive to scents this is a great place.
I have mobility issues & they were happy to accommodate. Regarding accessibility, the door to the lobby is very difficult to open if you have a walker or wheelchair & there is no button to open it. As it's on a hill, even if you get a ground floor room, you still get a balcony & a view overlooking the river which was a nice surprise. There's a large step out to the balcony & it is small so it's not very accessible but it's still nice. Doors have multiple locks & I felt safe staying here. "