โThis hotel is perfect in terms of room conditions, interior, cleanliness, location, quality of breakfast, helpful and kind service for the room, breakfast, concierge, reception.
Top class 5 star hotel and pretty new, modern interiors.
I would definitely choose this hotel again whenever I visit Porto.โ
โStaff went to great lengths to ensure our excellent stay. One morning we had an 8am departure for a tour and they opened up the restaurant for breakfast 15 min early so we could get coffee and fruit and their delicious croissants. Their breakfasts were wonderful and included cook to order options such as eggs, bacon, and pancakes. โ
"Terrible Experience - Don't Trust the Good Reviews
If you're thinking about staying at this hotel, just know that your "room view" might be staring at a freaking WALL for your entire stay. I'm so mad I wasted 3 days here.
I picked this place because of all the good reviews I saw online. What a joke. I got stuck with a wall view room and it completely ruined my mood for 3 straight days. And when I tried to change rooms? The staff made it even worse with their terrible attitude and straight-up lies.
The hotel condition sucks and the staff communication is absolutely terrible. There were plenty of other hotels around and I'm so angry I chose this one. Save yourself the headache and stay somewhere else.
This place is a nightmare.
"
"This hotel is perfect in terms of room conditions, interior, cleanliness, location, quality of breakfast, helpful and kind service for the room, breakfast, concierge, reception.
Top class 5 star hotel and pretty new, modern interiors.
I would definitely choose this hotel again whenever I visit Porto."
