Property amenity

Reviews of Sleep Inn - SeaTac Airport

2.5 out of 5
Sleep Inn - SeaTac Airport
20406 International Blvd, SeaTac, WA

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1021 reviews" "
Rating 8 - Good. 287 out of 1021 reviews" "
Rating 6 - Okay. 108 out of 1021 reviews" "
Rating 4 - Poor. 62 out of 1021 reviews" "
Rating 2 - Terrible. 68 out of 1021 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cherryl, Rochester

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was really close to where we were parking our van for the airport.
Stayed 1 night in May 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Zach

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner vents were filthy. If I could provide pictures in this review I would. Caked on dust in the vents caused me an allergic reaction all night.
Stayed 1 night in May 2024
Response from General Manager on May 23, 2024
Dear Zach,Thank you for bringing your concerns to our attention. We regret to hear about your experience with the air conditioner vents and the discomfort it caused you. Rest assured, we will address your comments with our team to ensure we are meeting our high standards of comfort going forward. It was a joy having you here, and we hope to have the opportunity to provide you with a cleaner and more relaxing stay in the future.

10/10 Excellent

Rita, Sugar Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located about 400 feet from an ihop
Stayed 1 night in May 2024
Response from General Manager on May 23, 2024
Dear Rita,Thank you for your perfect rating! We're happy you enjoyed our convenient location and trust you had a great stay. Please consider returning to Sleep Inn SeaTac Airport soon for another fantastic experience!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport
Stayed 1 night in May 2024
Response from General Manager on May 23, 2024
Dear Julie,Thank you for choosing Sleep Inn SeaTac Airport! We're glad our proximity to the airport worked well for your trip, and we look forward to seeing you again the next time you're in the area.

10/10 Excellent

Pinder,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting friends
Stayed 1 night in May 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay.
Stayed 1 night in May 2024
Response from General Manager on May 23, 2024
Dear Gerald,We're pleased you had a terrific stay at Sleep Inn SeaTac Airport. It was a pleasure having you here, and our team looks forward to seeing you again soon!

8/10 Good

Jose

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The morning breakfast fit the bill.however, I wish the dinning area wasnt so close to the main lobby of the facility, and it was bit larger. I found the breakfast area to be too small, and it gets easily full in the morning hours. Also, I counted a total of three privately own vehicles that were park right in front of the entrance blocking guessts access to the awning area outside the check in lobby. If these were employees vehicle, they were definitely park in the wrong area of the hotel.
Stayed 1 night in May 2024
Response from General Manager on May 23, 2024
Dear Jose,Thank you for choosing Sleep Inn SeaTac Airport. While we trust our breakfast helped fuel your day, we appreciate your thoughts on our dining area. Rest assured, we'll look into your parking concern, and we're grateful you brought this to our attention. It was a pleasure having you here, and we hope you will consider joining us again for a stay that is sure to go above and beyond your expectations.

6/10 Okay

Sonny & Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities
If there is a next time, top floor only. You can hear and feel everything on other floors.
Stayed 1 night in May 2024
Response from General Manager on May 22, 2024
Dear Sonny & Barb,Although we're glad you had an overall great stay, we're sorry to hear about any noise concerns during your visit. We understand your frustration, and we'll take your feedback into consideration, as we are always looking to make improvements for our guests. Thank you, and we hope you will consider giving us another chance to change your perceptions in the future.

10/10 Excellent

Lexi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and comfortable.
Stayed 1 night in May 2024
Response from General Manager on May 22, 2024
Dear Lexi,Thank you for staying at Sleep Inn SeaTac Airport! It's our goal to provide a restful environment for our guests, and we're delighted to hear that you found our property peaceful and comfortable. We look forward to welcoming you back and ensuring another pleasant stay.

8/10 Good

Young

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean was good... staff was good...
Stayed 1 night in May 2024
Response from General Manager on May 22, 2024
Thank you for your feedback. We're glad you appreciated the cleanliness of our property and our helpful staff. It was a pleasure having you here at Sleep Inn SeaTac Airport, and we look forward to welcoming you back for another pleasant stay.

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities
The beds were very comfy, room was clean, no issues there. But checking in involved standing in line for 45 minutes (keep in mind we arrived at 11:00 pm) and so we were thoroughly exhausted by the time we got upstairs. Check-in time needs to be improved for sure.
Stayed 1 night in May 2024
Response from General Manager on May 21, 2024
Dear Donna,Thank you for sharing your feedback with us. It's great you liked our clean, comfortable rooms, but we're sorry your check-in experience was less than ideal. Rest assured, we will relay your comments to our team to ensure we are meeting our high standards of hospitality going forward. It was a joy having you here, and we hope you will consider returning for a more exceptional stay in the future.

6/10 Okay

Wentao

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Washroom smells weird. Sheets and duvet covers were definitely not been changed, full of a awful body odor.
Stayed 1 night in May 2024
Response from General Manager on May 21, 2024
Dear Wentao,Thank you for your feedback. Please accept our apologies for any concerns you experienced during your recent stay with us. What you've described does not represent the level of quality we strive for. Rest assured, we will share your comments with our team to ensure our high standards of cleanliness and comfort are being met going forward. It was a pleasure having you here, and we hope to welcome you back and exceed your expectations in the future.

8/10 Good

Young

Traveled with family
Liked: Cleanliness, staff & service, amenities
staff was kind.. breakfast was good....
Stayed 1 night in May 2024
Response from General Manager on May 22, 2024
Thank you for staying with us recently! It's wonderful to know you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning them to your fellow travelers. Additionally, our team is committed to providing high-quality guest service, and we're thrilled to hear that we made a good impression on you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was nice and I was able to get some nice and quiet sleep
Stayed 1 night in May 2024
Response from General Manager on May 21, 2024
Dear Jared,It was such a pleasure to welcome you to Sleep Inn SeaTac Airport! We're thrilled you had a restful visit, and we appreciate you mentioning our hospitable team and peaceful accommodations. Thank you for your perfect rating, and we hope you return soon!

8/10 Good

Crystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pretty nice for the area
Stayed 3 nights in May 2024
Response from General Manager on May 17, 2024
Dear Crystal,Thank you for being our guest. It was a pleasure having you here, and we're delighted you had an enjoyable visit. Take care, and we hope you return soon.

4/10 Poor

PHILIP

Disliked: Cleanliness, staff & service, property conditions & facilities
cheap and small rooms
Stayed 1 night in May 2024
Response from General Manager on May 17, 2024
Dear Philip,Thank you for being our guest. We're saddened that your stay wasn't what you expected. Please know you can always review square footage details and photos of our accommodations on Expedia before making your reservation. We're pleased to offer several room configurations, and should you desire extra space, you may wish to consider booking a suite. Safe travels, and we hope you will stay with us again.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, good pizza, transportation to airport
Stayed 1 night in May 2024
Response from General Manager on May 17, 2024
Dear Andrew,Thank you for choosing Sleep Inn SeaTac Airport! We're glad our quiet, safe accommodations, delicious pizza, and convenient location made your stay an unforgettable one. Please come see us again soon!

6/10 Okay

Lynne

Disliked: Amenities
You get what you pay for. Low quality hotel. Room was not as clean as I would like. Found dirty sticky candy on the floor. No hot water when I took a shower and they only have a shuttle once per hour so I had to leave much earlier than I planned. Since I had an early flight I had to leave at 5:40am (because of the shuttle) and I couldn't even get a piece of fruit to take with me. The staff was all there but nothing. No I would not recommend this hotel. Much better in the area.
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
Dear Lynne,Please accept our apologies for any inconvenience you had during your recent stay with us. We strive to provide our guests with exceptional experiences, and what you've described does not align with the level of quality guests have come to expect from us. Rest assured, we will relay your comments to our team to ensure we are meeting our high standards of cleanliness, hospitality, and comfort going forward. It was a pleasure to have you join us. Your feedback is appreciated, and we would be grateful for another opportunity to change your perceptions down the line.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
Dear Bonnie,We're honored by your five-star rating! Your satisfaction is our ultimate goal, and we can't wait to welcome you back for another outstanding experience at Sleep Inn SeaTac Airport.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean room good airport transportation B
Stayed 1 night in May 2024
Response from General Manager on May 15, 2024
Dear Mitchell,It's always a pleasure hearing from our guests. We're glad our clean, spacious rooms and airport shuttle impressed you. The next time you're in the area, please come back to see us.

10/10 Excellent

Andrew, Lachine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behind the desk went out of their way to be patient and kind. The shuttle was perfect for our needs to and from the airport.
Stayed 1 night in May 2024
Response from General Manager on May 15, 2024
Dear Andrew, It was a delight to welcome you to Sleep Inn SeaTac Airport during your recent visit. Between our friendly staff and convenient shuttle to the airport, we aim to provide an enjoyable experience to all our guests, so we're thrilled that was the case for you. Thank you for your five-star rating, and please come back soon!

6/10 Okay

Sumita

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in May 2024
Response from General Manager on May 14, 2024
Dear Richard,Thank you for your perfect rating! It was truly a pleasure having you here, and we hope you return soon.

10/10 Excellent

Marcia, attica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the shuttle was a great help for me as I'm disabled and cannot work far.
Stayed 2 nights in May 2024
Response from General Manager on May 13, 2024
Dear Marcia,Thank you for sharing your positive experience at Sleep Inn SeaTac Airport. We're delighted that we provided excellent service and that our shuttle was helpful during your stay. Our team strives to ensure accessibility and convenience for all our guests, and it's gratifying to hear we succeeded. We look forward to welcoming you back soon!

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Ricky, Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience and hope you return soon.

10/10 Excellent

Anthony

Traveled with family
Good stay, good price, Very friendly ,courteous and helpful staff. ( front desk ladies 👍👍) Room was very clean , it’s a good place to stay for a night before catching flight Would stay agin
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Anthony,Thank you for your positive review! We're glad you found your stay enjoyable and our pricing reasonable. It's also wonderful to hear that our front desk team was helpful and that the cleanliness of the room met your expectations. We look forward to welcoming you back to Sleep Inn SeaTac Airport and ensuring another comfortable stay!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It’s near the airport so limited amenities like dining and grocery store
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Michelle,Thank you for sharing your thoughts on your recent stay at Sleep Inn SeaTac Airport. We understand the comfort of having various amenities nearby and the limitations of our location. However, we hope you found convenience in our proximity to the airport. It would be a pleasure to welcome you back for another visit.

10/10 Excellent

Myrna

Stayed 1 night in May 2024

8/10 Good

anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a good place to stay
Stayed 2 nights in Apr 2024
Response from General Manager on May 9, 2024
Dear Anderson,We're so delighted to know that you had a good stay with us overall. We trust that everything was in order for your visit and we hope to see you again soon.

10/10 Excellent

Del

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to stay in the area due to an unexpected illness, and we found this hotel on Expedia with a good rating and reasonable price. We didn’t expect much but when we got here the room was clean and quiet. It had a fridge and microwave. It’s far enough from the airport that you don’t hear the planes and it has an IHOP next door so you won’t go hungry. This place was a lifesaver.
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Del,It was an honor to host you during such a difficult time. We're glad you enjoyed a peaceful and convenient stay with us and were able to have a meal close by. Thank you for your kind words and perfect rating. It would be our pleasure to host you again any time you need.

8/10 Good

Jennifer

Traveled with partner
Liked: Amenities
The staff was great. The room was clean with a comfortable bed. The shower water was not very hot. The breakfast was not good. But all in all it was a great experience
Stayed 5 nights in May 2024
Response from General Manager on May 9, 2024
Dear Jennifer,Thank you for sharing your valuable feedback. We're so glad to hear that you appreciated our dedication to providing spotless, comfortable accommodations, and excellent service! While we regret to hear of your concerns with the shower and breakfast offerings, we're happy that it did not detract too much from your overall stay. Rest assured, your comments have been noted for future improvements, and we hope to see you again soon!

8/10 Good

Heidi

Liked: Cleanliness, staff & service
The stay was ok.
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Heidi,Thank you for your feedback. We're glad your stay was satisfactory, and we'd love to hear how we might make your next visit even better. We look forward to welcoming you back soon!

8/10 Good

Meryle

Liked: Staff & service, amenities, property conditions & facilities
We had the larger rm up front with lots of room. That also comes with a lot of street noise, all nite. When we return 5/16 and again 6/5 I will ask for rm on back side down a few doors from elevator. Staff very accommodating. We have luggage stored for we are doing 2 kinds of travels. That’s why the middle stay 5/16. Thank you.
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Meryle,Thank you for taking the time to provide your review of Sleep Inn SeaTac Airport. We are glad you enjoyed the spaciousness of the larger room but are saddened to hear the outside noise disrupted your sleep. It is wonderful to hear that our amazing team was able to accommodate you with your needs. We look forward to your return soon and hope that the next visit will be more restful.

6/10 Okay

Sree Narmadha

Liked: Cleanliness
Good for a quick stop!
Stayed 1 night in May 2024
Response from General Manager on May 8, 2024
Dear Sree,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. If there's anything we can do to make your next visit even better, please let us know. We hope to see you again soon.

10/10 Excellent

Itaru

Stayed 1 night in Apr 2024

10/10 Excellent

Yong, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lil fun smell when come into the room but got the most it very nice room everything updated
Stayed 1 night in May 2024
Response from General Manager on May 6, 2024
Dear Dennis,Thank you for your review and for giving us a perfect rating! It's wonderful to know you had an enjoyable experience. We'll be sure to share your report with housekeeping to ensure any odor issues are dealt with swiftly. Take care, and we hope you return soon.

8/10 Good

Alison

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and timely transport to/from airport. Extremely comfortable bed. Solid breakfast. Decent shower.
Stayed 1 night in May 2024
Response from General Manager on May 6, 2024
Dear Alison,Thank you so much for taking the time to share your thoughts on your recent visit. We're delighted you were comfortable during your visit and started your day off right with our delicious breakfast offerings. Receiving recognition for our convenient shuttle service is always appreciated as well. It was truly a pleasure having you here, and we hope you return soon!

6/10 Okay

JESSICA

Business traveler
Liked: Cleanliness, staff & service
Very good and friendly customer service and transportation. The hotel was a little outdated, outside of the hotel was a bad smell.
Stayed 1 night in Apr 2024
Response from General Manager on May 6, 2024
Dear Jessica,Thank you for your feedback regarding our customer service and transportation. We're glad these aspects of your stay were positive. We appreciate your comments and look forward to welcoming you back, offering a refreshed and more pleasant environment.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all excellent
Stayed 1 night in Apr 2024
Response from General Manager on May 2, 2024
Dear Jim,Thank you for reviewing Sleep Inn SeaTac Airport. We're happy to hear you enjoyed your stay and would love to welcome you back anytime!

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness
Breakfast options were plentiful and prepared well. I didnt like that the property felt isolated. Only option for food , other than vending machines ( over priced ) was a restaurant in the parking lot.
Stayed 1 night in Apr 2024
Response from General Manager on May 2, 2024
Dear Lisa,Thank you for your review. It was a pleasure having you as our guest recently, and we are delighted you started your day off right with our delicious breakfast offerings. Regarding our location, we understand that it may not be convenient for everyone. However, we do our best to provide information on nearby attractions to make our guests' stay as enjoyable as possible. Take care, and we wish you safe travels.

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like looking out the window and seeing homeless people camped out. It’s sad.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 30, 2024
Dear Jane,Thank you for taking the time to share your experience with us. We aim to ensure all our guests feel comfortable and secure during their stay, and we regret that we fell short of meeting that standard in your case. We will use your feedback to help us evolve as a resort, and we hope you have a great day.

6/10 Okay

Ace Bryan

Traveled with family
Disliked: Staff & service, property conditions & facilities
Limited parking
Stayed 1 night in Apr 2024
Response from General Manager on Apr 30, 2024
Dear Ace,Thank you for being our guest and sharing your feedback. Our team works hard to ensure our guests have a perfect stay, so we are sorry you had a concern with parking. We are always working to improve, so we will be sure to share your review with our team. We look forward to welcoming you back and impressing you further.

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jing

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! A good place for flight transfers!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Jing,Thank you for being our guest at Sleep Inn SeaTac Airport. It sounds like you appreciated our convenient location less than three miles from the Seattle-Tacoma International Airport. Safe travels, and come back soon!

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good people to work with.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Gary,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.