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"Excellent Customer Service "

"Fabulous beautiful luxury resort. Safe & quiet. Lovely comfortable room and excellent amenities. Staff and food were outstanding. I love all of the special dining options and events offered. "

"Great service and helpful staff"

"Fantastic place to stay - I won’t stay anywhere else! Very clean, staff are amazing and the place ticks all the boxes! "

"Great hotel and location with fantastic staff. "

"Everything was 10/10. Staff - so friendly and kind! Resort - could not ask for anything better Food - lots of choices I have a 12 and 14 year old and the resort catered to the needs of us all!"

"We had a fantastic stay at Grand Hyatt Bali and truly enjoyed every aspect of the resort. The property is massive, beautifully landscaped, and feels like a tropical paradise with lush gardens, lagoons, and direct beach access. The rooms were spacious, clean, and well maintained, with very comfortable beds and great amenities. Housekeeping did an excellent job throughout our stay. The staff deserve special mention—they were consistently friendly, attentive, and always willing to help with a smile, which made our experience even more memorable. The resort offers a great variety of pools, perfect for both families and couples, and the beach area is clean and relaxing. Breakfast was excellent with a wide selection of international and local dishes, and the restaurants on the property offered good quality food and plenty of options. The location in Nusa Dua is ideal—safe, peaceful, and close to shopping and other attractions, while still feeling secluded and relaxing. Overall, Grand Hyatt Bali exceeded our expectations. It’s a perfect choice for a relaxing vacation, whether you’re traveling as a couple or with family. We would definitely stay here again and highly recommend it to anyone visiting Bali. "

"Staff quite nice and professional "

"Spacious and very clean"