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Hotel Bergkristall

4.0 star property
Travelers find both relaxation and adventure in the mountains, with rejuvenating spa treatments and thrilling mountain biking opportunities nearby

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Hotel Bergkristall, near Kristberg Cable Car, offers a peaceful mountain escape. Enjoy a breakfast buffet, spa with hot stone massages, indoor pool, and 24-hour gym. Free WiFi keeps you connected, while on-site shopping and bike rentals make exploration easy.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
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About this property

Hotel Bergkristall

  • Upscale hotel near Kristberg Cable Car
  • Located close to Kapell Ski Lift and Hochjoch Ski Area, Hotel Bergkristall provides a free breakfast buffet, a grocery/convenience store, and a terrace. Tee up with amenities like a driving range at this hotel. Treat yourself to a detox wrap, a body scrub, or a body wrap at the onsite spa. Enjoy the 24-hour gym, as well as activities like mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool, along with sun loungers
    • Free self parking
    • Bike rentals, RV/bus/truck parking, and train station pick-up service
    • An electric car charging station, a nature reserve, and a vending machine
  • Room features
  • All guestrooms at Hotel Bergkristall include perks such as premium bedding and bathrobes, as well as amenities like free WiFi and computer monitors.
  • Extra conveniences in all rooms include:
    • Highchairs, children's books, and art supplies
    • Sofa beds and free cribs/infant beds
    • Bathrooms with tubs or showers and hair dryers
    • LED TVs with cable channels
    • Heating, daily housekeeping, and computer monitors

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 35 for check-in between midnight and 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-in fee: EUR 35 for check-in between midnight and 3:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June 04 to October 24
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Does Hotel Bergkristall have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Hotel Bergkristall pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Bergkristall?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available from midnight– 3:00 AM for a fee of EUR 35.

What time is check-out at Hotel Bergkristall?

Check-out is at 10 AM.

Where is Hotel Bergkristall located?

Situated in the mountains, this spa hotel is within a 15-minute walk of Kristberg Cable Car and Kapell Ski Lift. Alpine-Coaster-Golm and Hochjoch Ski Area are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundherum zufrieden! Super netter check in!
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wohlfühlen ; Preis-Leistungsverhältnis okay

Alles wunderbar, sehr ruhig gelegen, Gutes Essen, gute Bewirtung , SPA-Bereich okay. Empfehlenswert.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Gastfreundlich, Lage ok, Essen grossartig

Die Gastfreundschaft ist kaum zu übertrefen - wie auch das Essen. Der Wellnessbereich ist sehr bescheiden. Die Zimmer sind schön und sauber.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel zwischen den Bergen

Ich habe noch nie so ein Hotel gesehen, mit so einem freundlichen Personal, von der Putzfrau über die Bedienung bis zum Chef, sind alle äusserst freundlich und zuvorkommend, ein gutes Team!
Verified

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

familjärt och trevligt

Utomordentligt trevligt hotell där vi kände oss som hemma Tack vare fantastiskt värdpar och personal!
Verified

10/10 Excellent

Fam. Schreiner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Aussicht auf die " Zimba"

Sehr angenehm und sehr freundlich
Verified

10/10 Excellent

Hans L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortable runde Betten mit viel Platz! Natürliche Freundlichkeit. Sauber! Wellnessbereich sehr sauber.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles ok, etwas teuer für den geringen Stylefaktor

Alles ok, etwas biederer Look. Preis war durchaus gehoben für den gebotenen Standard und "Style". Scheint aber in der Gegend üblich zu sein.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbarer Service

Entspannend, ruhig, guter Services
Verified

6/10 Okay

lovebirds

Zentral, ruhig, gediegen;

Gute Lage abseits des Trubels vom Haupttal; Familäre geführt; freundlich; nett
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ideale Entspannung!

Es war super, man sich gut um uns gekümmert. Sehr gastfreundlich! Auch unsere Spezialwünsche (kleines Kind) wurden ohne Probleme erfüllt.