10/10 Excellent
David
Traveled with partner
May 19, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancè and I stayed here from the 7th May til the 15th May. We chose just a standard queen bed room - no balcony.
Hotel has some small imperfections but nothing that bothered us from enjoying our stay.
ROOMS:
• The rooms are small but enough for just the 2 of us.
• Sink outside of the bathroom is a great idea.
• The toilet seat wasn't tight and would move every time we used it - this was noted with the staff but nothing has been done.
• The mattress isn't that great, it's not comfy.
• Bathroom is tiny, but again, it's just to shower in and nothing else.
• Fridge doesn't get really cold.
• Housekeeping daily, which has been great. Coming back to fresh towels and bedding is perfect.
SERVICE:
• We were greeted promptly upon arrival and checking in after a delayed flight.
• Staff are very friendly and helpful. Although a couple of nights we phoned for buckets of ice and they forgot about us.
FACILITIES:
•Pool area is perfect for a relaxing evening after a day of exploring - big enough area. Would be nice for more seating areas or some shade over the pool when the sun is out.
• Lobby is easy to access and use.
• Dining area looks lovely. Not sure what food quality was like as we didn't use it.
LOCATION IS PERFECT.
This hotel is located in a central point to wherever you need to go, short walks to the MRT or to Chinatown shopping areas, market streets and more.
I would happily stay at this hotel again in the future.
David
Stayed 8 nights in May 2024