야외 수영장, 일광욕 의자

풀만 싱가포르 오차드 여행 후기

4.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 69개 이용 후기 중 31개" "
평점 8 - 좋아요. 69개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 69개 이용 후기 중 8개" "
평점 4 - 별로예요. 69개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 69개 이용 후기 중 2개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jaeeun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 1월 22일
Dear JaeeunThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Paola 님, Concord

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay, stayed for 5 nights and it was super easy to get around and the hotel is very clean. The pool is very pretty and enjoyable. Rooms are spacious and the cleanliness is excellent. The staff are friendly and always want to help out.
2024년 5월에 5박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 5월 21일
Dear PaolaThank you for the wonderful review! We are delighted to hear you that you enjoyed your stay with us!We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 - 훌륭해요

Avikash

2024년 4월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 5월 2일
Dear AvikashThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 - 괜찮아요

sam anthony

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s proximity to shopping and food courts
2024년 2월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 3월 25일
Dear SamThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Renate

Tolle Lage, tolles Hotel, sehr freundliches Personal
2024년 3월에 6박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 3월 22일
Dear RenateThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than I thought. Staff are friendly. Great options in the buffet but repetitive. Would appreciate more plant based options for the hot foods like vegetable broth soup/ noodles. Great location to get around - convenient. Close to Orchard Station and you can take the pathways from across the street to MRT.
2024년 3월에 5박 숙박함
답변 제공: Mer 님, 2024년 3월 12일
We are delighted to hear that you have enjoyed your stays with us and thank you for your support. We would greatly appreciate if you could also share your compliments via Expedia and Google reviews for us. We look forward to welcoming you back to our hotel soon.

10/10 - 훌륭해요

Natsumi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
駅からのアクセスか良い。スタッフが皆とても親切。私は英語をあまり話せないが、ゆっくり分かりやすく話してくれたので困ることがなかった。カクテルも朝ご飯もとても美味しい。
2024년 2월에 1박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 2월 14일
Dear NatsumiThank you so much for your positive review! We are thrilled to hear that you enjoyed your stay with us. We always strive to provide excellent service, and it is wonderful to hear that our staff made you feel welcome and accommodated your language needs. We hope to have the pleasure of welcoming you back again soon!

10/10 - 훌륭해요

Jonny

2024년 2월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 3월 21일
Dear JonnyThank you for the high ratings and selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Kazuhiro

2024년 1월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 2월 7일
Dear KazuhiroThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

stewart

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the crew especially the concierge was helpful on our needs.
2024년 1월에 4박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 1월 29일
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

2/10 - 너무 별로예요

Danielle

2024년 1월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 1월 22일
Dear DanielleThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. Our Director of Guest Experience and Sustainability has reached out to you separately to gain further insights into your experience during your stay with us. We would be grateful to hear them as your insights will contribute to our ongoing efforts to enhance our guest experience.We truly appreciate your support and we hope to have the pleasure of welcoming you back for your future visits.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Yoshinori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2024년 1월 22일
Dear YoshinoriThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good. There was only 1 chair that came with the coffee table. So when we got some snacks we had to either eat on the bed or sit on the floor. The light switches were a little confusing as the labelling was not clear. Took a while to figure out
2023년 12월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 12월 27일
Dear GabrielThank you for taking the time to share your feedback regarding your recent stay with us.We understand your concerns regarding the seating arrangement in your room, and we sincerely apologize for any inconvenience this may have caused. We would like to assure you that we offer a range of room sizes and configurations to cater to different preferences and needs. We encourage you to contact us directly on your next visit, we will be more than happy to assist you in finding a room that better suits your requirements.We genuinely appreciate your feedback, and we hope that this experience will not deter you from considering us for future stays. If there are any specific preferences or requirements you have for your next visit, please feel free to share them with us, and we will do our best to make your stay as enjoyable as possible.We look forward to the opportunity to serve you better in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Larcee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and hotel has a positive vibe
2023년 12월에 5박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 12월 20일
Dear LarceeThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Clean, decent space, great location. Excellent service.
2023년 12월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 12월 11일
Dear GuestThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Tobias

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location on Orchard Road and good sized rooms. We will return.
2023년 12월에 1박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 12월 12일
Dear TobiasThank you for taking the time to share your positive feedback! We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you back for another enjoyable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

2/10 - 너무 별로예요

davidson

2023년 12월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 12월 8일
Dear DavidsonThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Haslinah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 12월 6일
Dear HaslinahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Zaw Nyein

2023년 11월에 8박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 12월 6일
Dear Zaw NyeinThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Sarah

2023년 11월에 8박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 12월 18일
Dear SarahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Vivian

2023년 10월에 10박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 11월 20일
Dear VivianThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Johan

2023년 10월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 11월 6일
Dear JohanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Constantinos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 11월 1일
Dear ConstantinosThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent stay, good location
I've stayed a Pullman hotels in Bangkok and Phuket, i would say my stay at Pullman Singapore didn't quite live up to my expectations. Not that anything was bad, although the breakfast were much better with more variety in Thailand.
2023년 10월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 10월 30일
Dear ThomasThank you for taking the time to share your feedback about your recent stay with us at Pullman Singapore Orchard.Your detailed feedback is essential to us as it guides our ongoing efforts to improve and provide a more exceptional guest experience. Your comments regarding breakfast experience is duly noted. Please know that we will review and enhance our breakfast offerings to ensure a more satisfying and diverse selection in the future.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Dinithi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay, only need to go out of hotel for biggest shopping and dining amazing stay
답변 제공: Rob McIntyre, General Manager 님, 2023년 10월 16일
Dear DinithiThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 - 괜찮아요

Nam Quoc

출장 여행
좋아요: 청결 상태, 직원 및 서비스
For a hotel with five stars, the breakfast was below average. In order to interact with guests, the chefs working the morning buffet line lack manners and decency. That has to change. The bathroom floor, including the sink and toilet bowl, is always wet when I take a shower.
2023년 10월에 7박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 10월 11일
Dear Nam QuocThank you for choosing to stay with us and for taking the time to share your feedback.While we are thrilled to receive a five-star rating from you, we are genuinely sorry to hear that your breakfast experience did not meet your expectations, and we apologize for any inconvenience caused. Providing a delicious and enjoyable breakfast is important to us, and we will be addressing your concerns with our culinary team to make necessary improvements in quality and variety.We take your comments about our restaurant staff's manners and decency seriously. We expect the highest level of professionalism and courtesy from our team members, and we will use your feedback to reinforce our training and customer service standards.We apologize for any discomfort this may have caused during your stay. Our Housekeeping & Engineering team will investigate this matter further to identify and rectify any maintenance issues to ensure a more comfortable experience for all our guests.We sincerely appreciate your feedback, and your comments will be instrumental in helping us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 10월 10일
Dear GuestThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Masaaki

2023년 10월에 1박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 10월 30일
Dear MasaakiThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Lourdes 님, New York

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location location location, room was comfortable, would have liked a work table and better cleaning service.
2023년 9월에 4박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 9월 22일
Dear LourdesThank you for taking the time to share your feedback about your recent stay with us.We understand your concern about the absence of a working desk and the level of cleanliness during your stay. Please accept our sincere apologies for any inconvenience you experienced. Please know that we will be addressing these issues promptly to enhance the overall guest experience.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out to us directly if you have any further suggestions or if there is anything we can do to make your next stay even more enjoyable.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Affan

2023년 8월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 9월 4일
Dear AffanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

STEVEN

2023년 8월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 9월 4일
Dear StevenThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

stewart

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the extra bed is hard
2023년 8월에 4박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 8월 29일
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

stewart

2023년 8월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 8월 29일
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Manwar

2023년 8월에 5박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 8월 29일
Dear ManwarThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 - 괜찮아요

Nancy Leung

2023년 8월에 4박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 8월 29일
Dear NancyThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

RAKAN

2023년 8월에 3박 숙박함
답변 제공: Rob McIntyre General Manager 님, 2023년 8월 11일
Dear RakanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet large rooms
2023년 8월에 1박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 8월 7일
Dear PaulThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - 훌륭해요

sundari

2023년 7월에 2박 숙박함
답변 제공: Rob McIntyre General Manager 님, 2023년 7월 27일
Dear SundariThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 - 괜찮아요

Romeo

2023년 7월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 7월 25일
Dear RomeoThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 7월 7일
Dear GeorgeThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Esther

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Rob McIntyre, General Manager 님, 2023년 7월 6일
Dear EstherThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

4/10 - 별로예요

Vinh Hong

2023년 6월에 2박 숙박함
답변 제공: Rob McIntyre 님, 2023년 7월 4일
Dear Vinh HongThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 4박 숙박함
답변 제공: From Pullman Singapore Orchard Management Team 님, 2023년 5월 30일
Thank you for rating and staying at Pullman Singapore Orchard.We do hope to have the pleasure of welcoming you back for another experience some time very soon.

6/10 - 괜찮아요

Elly

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay but room service inadequate
Nicely renovated hotel with a popular bar/ lounge. Breakfast was sufficient but could be better. I really liked the long breakfast hours 630-1100am. The pool was lovely. We stayed for four nights and not once did room service replenish the toiletries or tea bags / coffee pods, also I lost something which I kept in the bathrobe pockets as the staff replaced it with a new bathrobe without checking pocket content first.
2023년 5월에 4박 숙박함
답변 제공: From Pullman Singapore Orchard Management Team 님, 2023년 5월 30일
Thank you for choosing Pullman Singapore Orchard and taking the time to share your review with us.I would like to offer my sincere apologies for this negative experience. We are committed to providing comprehensive training to our team members to ensure the highest level of service. Rest assured, we will take the necessary steps to ensure that our staff receives the proper training and development opportunities.I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.

6/10 - 괜찮아요

Elly

2023년 5월에 4박 숙박함
답변 제공: From Pullman Singapore Orchard Management Team 님, 2023년 5월 31일
Dear EllyThank you for staying at Pullman Singapore Orchard. We genuinely hope to have the opportunity to welcome you back to Pullman and provide you with an improved experience.

6/10 - 괜찮아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but the room lacks working table and chairs especially iv stayed in premier room buy overall is so so
2023년 5월에 4박 숙박함
답변 제공: From Pullman Singapore Orchard Management Team 님, 2023년 5월 30일
Thank you for staying at Pullman Singapore Orchard. I am sorry to hear that you did not leave our hotel entirely satisfied during your stay. As we strive to continually improve, we have shared this with the teams for their review and action. I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.

8/10 - 좋아요

stewart

2023년 4월에 4박 숙박함
답변 제공: From Pullman Singapore Orchard Management Team 님, 2023년 5월 30일
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

8/10 - 좋아요

Susan

2023년 4월에 3박 숙박함
답변 제공: From Pullman Singapore Orchard Management Team 님, 2023년 5월 30일
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

10/10 - 훌륭해요

David

2023년 3월에 5박 숙박함
답변 제공: From Pullman Singapore Orchard Management Team 님, 2023년 5월 30일
Thank you for high ratings and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

10/10 - 훌륭해요

SEUNG KI

2023년 3월에 1박 숙박함