Located close to Church of St. George and Sofia Central Mineral Baths, Sofia Balkan Palace provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Stardust restaurant, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Located in Sofia City Center, a neighborhood in Sofia, Sofia Balkan Palace is near a metro station and in the mountains. Church of St. George and Sofia Central Mineral Baths are notable landmarks, and travelers looking to shop may want to visit Vitosha Blvd. Looking to enjoy an event or a game while in town? See what's going on at Bulgarian Army Stadium. Guests love the hotel's central location. Visit our Sofia travel guide
5 Sveta Nedelya Square, Sofia, Sofia, 1000
What's nearby
Sofia Central Mineral Baths
2 min walk - 0.2 km
Church of St. George
2 min walk - 0.2 km
Ivan Vazov National Theatre
7 min walk - 0.6 km
Alexander Nevski Cathedral
10 min walk - 0.9 km
Bulgarian Parliament
12 min walk - 1.0 km
Getting around
Serdika Station
2 min walk
Sofia Central Station
8 min drive
Sofia Airport (SOF)
18 min drive
Restaurants
Happy Bar & Grill
3 min walk
Breakfast Room, Sofia Balkan Palace
1 min walk
Spaghetti Kitchen Bar
4 min walk
Largo di Serdika
2 min walk
Burrata Italiana Center
3 min walk
About this property
Sofia Balkan Palace
Luxury hotel near Sofia Central Mineral Baths
Located close to Church of St. George and Alexander Nevski Cathedral, Sofia Balkan Palace provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Stardust restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
Full breakfast (surcharge), bike rentals, and self parking (surcharge)
A roundtrip airport shuttle (surcharge), a 24-hour front desk, and an elevator
A gift shop, wedding services, and smoke-free premises
Guest reviews say great things about the breakfast, central location, and helpful staff
Room features
All 241 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Self parking on site (EUR 31 per day)
Limited onsite self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Restaurants on site
Stardust restaurant
Things to do
Art gallery
Bicycle rentals
Designer stores
Gym
Shopping mall
Family friendly
Baby bath
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
7 meeting rooms
Business center
Conference center (13,563 square feet of space)
Outdoors
In a state park
In the mountains
Outdoor furniture
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 50 per person, per night
A tax is imposed by the city: EUR 1.53 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately EUR 23.00 per person
Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
Self parking fee: EUR 31.00 per day
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Sofia Balkan Palace pet-friendly?
Yes, Sofia Balkan Palace allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Sofia Balkan Palace?
As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on Nov 15, 2026 start from ₩174,860, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 31.00 per day. Limited spots are available.
What time is check-in at Sofia Balkan Palace?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Sofia Balkan Palace?
Check-out is at noon.
Does Sofia Balkan Palace provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.
Where is Sofia Balkan Palace located?
Located in Sofia City Center, this luxury hotel is within a 5-minute walk of Church of St. George and Sofia Central Mineral Baths. Alexander Nevski Cathedral and Bulgarian Parliament are also within 15 minutes. Serdika Station is only a 2-minute walk and Lavov Most Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sofia Balkan Palace Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Such an excellent stay at this beautiful hotel with a central location. A special thank you to the reception staff for such a warm greeting and whom went above and beyond to make our stay special. They were so helpful to meet any requests we had.
The breakfast buffet was the highlight of the hotel. Some staff were very helpful, some were rude and dismissive. The morning manager who offered me a late checkout and the bell boy/man were very nice.
A very comfortable stay - the breakfast was plentiful, I loved the Clarins toiletries and having a dressing gown and slippers in the room. The interior of the room was very modern with smart controls for lighting, curtains, and air con. Meanwhile, the interior in the lobby was very opulent and traditional.
What I will say as an English speaking international guest and for a hotel introducing smart/innovative touches to it's rooms - get smart TVs. The channel selection was very limited for English speakers, but this could easily be resolved by following what a lot of hotels are doing and installing smart TVs should you wish to access your Netflix or YouTube accounts.
This was a beautiful classic property in the center of the city and the front desk was helpful and friendly. There were plenty of options at the breakfast buffet. On this 6 night stay we only had the room cleaned one time and this was less than satisfactory. As the room was warm we requested an extra flat sheet for each twin bed. This would allow us to sleep cooler. When we returned that afternoon the flat sheets were missing and dirty towels were still on the shower floor. A call to the front desk brought the sheets and I chose to make the beds myself. While making the bed I discovered a stained mattress. I think we were both put off by this
The hotel is very well located, close to historical places, restaurants, and to the subway.
The personnel were very nice, especially Dmitri.
Stayed 5 nights in May 2026
Verified review
8/10 Good
Matt
Aug 24, 2026
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms were good, but had small marks scuffs and signs of lower quality workmanship. However its right in the centre so you are near tourism spots, the main avenue for food and shopping. The hotel is adjacent to the metro to sofia airport.
And the vibe at the hotel is old soviet mixed with modern luxury. Its an absolutr bargain for the price as you get lots of towels, bathrobe, safe and room service.
Main down side is the service from the staff, bur if you are patient and in no rush and are friendly, the same respect will be given in return.
Stayed 4 nights in Aug 2026
Verified review
8/10 Good
Veradel
May 23, 2026
Nice location, near station and very central. Room was very clean.
The hotel itself is in a perfect location, making it very convenient for exploring Sofia. I read some reviews from people complaining about the lack of maid service, but the room actually has a control panel where you can request room cleaning, so that wasn’t an issue for me. They could have a maintenance crew doing some touch-up with hardware and paint.
On the second day, I did notice an unpleasant smell coming from the bathroom, possibly due to an issue with the drain trap. I reported it, and the problem was resolved.
Overall, I had a good experience and would definitely stay here again if I return to Sofia.
Centrally located and very convenient to visit all the landmarks. Generally clean ( mirrors in the bathroom needed some cleaning) and very spacious room.
Breakfast was excellent
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Robert
Jun 14, 2026
Liked: Cleanliness, staff & service, amenities
Decent sized room and good location. Staff friendly. Had issues with electronic system used for lighting and curtains and room was difficult to cool
I like that the hotel is in a good location. You can walk to many sites easily. The bed is comfortable, the shower is good, but the breakfast was not good. There wasn't a huge selection to choose from.
Stayed 2 nights in Jun 2026
Verified review
8/10 Good
Alison
Aug 2, 2026
Liked: Cleanliness, staff & service
Hotel was in an excellent location.
Very nicely styled hotel with very friendly staff.
Our room was beautiful. No blind in the bathroom and paint on ceiling in shower peeling off - you would think it would get fixed as an easy one.
On first look breakfast appeared to be good - lots of choice and nice looking fruit etc…however most of the hot choices were luke warm. A real shame as something they could sort.
Overall I would recommend staying - just be prepared for breakfast not being great
A renovated room but with cockroaches walking all around the floor all night long. Must sleep with lights on and a slipper nearby to hit them as they climb out of the walls.
The hotel doesn't have spa or gym, so there isn't much to do. The lobby bar has very small basic menu and they also don't bring out half of ingredients in the menu. Breakfast buffet is good.
The check-in and check-out staff are excellent.
The hotel is in the central location close to all the good shops and government offices. Would be a decent place if not for the infestation.
Stayed 6 nights in Jul 2026
Verified review
10/10 Excellent
Yeomon Emily
Feb 13, 2026
Liked: Cleanliness, staff & service, amenities
Clean room, excellent service. Very good hotel
Stayed 4 nights in Feb 2026
Verified review
8/10 Good
Doug
Mar 17, 2026
Great location, right next to the Metro. Easy walk to all the main attractions - one is 50m away!
Parking is a bit of a issue, multi-storey car park near by is the best option, Room was not ready at 3pm check in time.
Very central hotel so location was perfect.
Stayed 1 night in Mar 2026
Verified review
6/10 Okay
Dimitar
Jun 13, 2026
Disliked: Amenities
A lot of the staff doesn't speak Bulgarian. Place feels outdated. Not the luxury experience one would expect from the historical central location, former Sheraton.
We had a fantastic experience at Sophia Balkan Palace. The hotel is perfectly located in the heart of Sofia, making it easy to walk to all the major attractions, restaurants, and shopping areas. The breakfast was excellent with plenty of delicious options, and the staff were consistently friendly, attentive, and helpful throughout our stay. We truly enjoyed our time here and would happily stay again on any future visit to Sofia.