โSlight mix up with the booking of my room but it was sorted by very friendly and accommodating staff.
Hotel is located outside the city core but metro station is 5 mins walk away, bus stop is 2 mins away and the city centre is walkable within 20 mins.
Neighbourhood is quiet at night and a 24 hour supermarket is 2 mins walk away if you need anything.
Room was cleaned to a high standard and I didnโt notice anything which gave me pause.
Great value for money and a comfortable stayโ
โThe hotel is perfect location wise, rooms are super clean, all the staff are super nice, polite and friendly. The breakfast is perfect & yummyโฆ In general its 10 over 10 ๐ must visit โค๏ธโ
โProfessional staff , very helpful with directions and points of interests. Many thanks to Sarkis who was very helpful in information and assisting us whatever we needed during our two weeks stay . Thanks to all staff who kept our room very clean and organized. I will stay again and will recommend our friends to stay at Rooftop Apart Hotel. Thanks! Anita H.โ
โOverall, great impression and staying was pleasant. The staff is very helpful.
Areas to improve:
1. One access room card is not enough if 2 people are staying in 1 room
2. Charging $10 for the lost card is inappropriate. I have never seen this in my life traveling all over the word. Eventually, the fine was dismissed after my negative reaction but it could affect the overall satisfaction.
Again, the hotel meets all high standards and I highly recommend it for everyone.โ
โWe loved this hotel. Our room was very clean and comfortable. The beds were so comfortable. The room was a bit small with no place to sit, but we didnโt mind since we only wanted to be in the room to shower and sleep. The staff here is exceptional. So kind, friendly, professional and accommodating. Anything we needed and asked for, they provided with a smile. We truly felt like we were with family. The hotel is in somewhat of an industrial area, however, the area is very very safe and within a...
โOverall, good hotel and satisfied about ky experience in staying but this time, we had a broken hair dryer but their response is very poor as like not trying to understand guest situation and low service mind except this point , good breakfast and clean beds.โ
