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“There was mix up with our room. Got cancelled without us knowing. Phoned to try and cancel but we were told we couldn't get a refund if we did even though it was within the time limit of cancellation. We obviously didn't cancel and rocked up to find the room that they allocated to us was occupied and we needed another room. Luckily there was one available but we had to pay at the time. We eventually go a refund from Expedia for set room. Didn't enjoy the experience. Was made to feel I made the...

“We stayed two weeks here, making this spot our hub for our sightseeing outings around south of England. The room we had was spacious overlooking a very large garden creating a sense of being at "home" rather than feeling trapped in a hotel. Staff lives on the ground and are very helpful. Ample parking space so easy parking for larger SUVs. There are supermarkets close by, so there is an easy supply of fresh fruits and vegetable during our stay. Nice pubs nearby. Close enough to walk and get on...

“Lodge was beautiful in a very quiet secluded wooded area. It was well equipped with everything you need. Hot tub, BBQ and seating area lovely. Very comfortable bed and kitchen had everything you need. Really great stay.”

“Nice place to take the kids”

“Amazing little hideway just within easy walking distance of West Malling, the hosts were super friendly and made us feel very comfortable on arrival, we purchased the firepit kit which was beautifully presented and included marshmallows and all your fire starting essentials, perfect for a quiet evening under the night skies. The accommodation was spotlessly clean and offered everything you could need for a self catering trip, including tea, coffee, cutlery, firepit tools, tin foil, washing up...

“The view from my accommodation and also that of my family members in the two next door was way better than the picture - literally 'tree tops' - looking across the Kent countryside through mature trees. The terrace was perfect for sitting out. The rooms were modern and really lovely, air conditioned, well equipped and with a sliding Japanese style door for privacy when the kids were in bed. The reserve was so peaceful”

“Clean room Good location Plenty parking Fridge didn't work in room Taps dangerously hot”