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“There was mix up with our room. Got cancelled without us knowing. Phoned to try and cancel but we were told we couldn't get a refund if we did even though it was within the time limit of cancellation. We obviously didn't cancel and rocked up to find the room that they allocated to us was occupied and we needed another room. Luckily there was one available but we had to pay at the time. We eventually go a refund from Expedia for set room. Didn't enjoy the experience. Was made to feel I made the...

“Had a clean room and decent time finding our way in. Was somewhat tricky to find information about how to contact staff/when their hours were but we got along fine. No complaints about the room itself!”

“Lodge was beautiful in a very quiet secluded wooded area. It was well equipped with everything you need. Hot tub, BBQ and seating area lovely. Very comfortable bed and kitchen had everything you need. Really great stay.”

“Nice place to take the kids”

“Amazing little hideway just within easy walking distance of West Malling, the hosts were super friendly and made us feel very comfortable on arrival, we purchased the firepit kit which was beautifully presented and included marshmallows and all your fire starting essentials, perfect for a quiet evening under the night skies. The accommodation was spotlessly clean and offered everything you could need for a self catering trip, including tea, coffee, cutlery, firepit tools, tin foil, washing up...

“The view from my accommodation and also that of my family members in the two next door was way better than the picture - literally 'tree tops' - looking across the Kent countryside through mature trees. The terrace was perfect for sitting out. The rooms were modern and really lovely, air conditioned, well equipped and with a sliding Japanese style door for privacy when the kids were in bed. The reserve was so peaceful”

“Absolutely beautiful place to stay. Highly recommended. We will definitely be back.🙂”