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“There was mix up with our room. Got cancelled without us knowing. Phoned to try and cancel but we were told we couldn't get a refund if we did even though it was within the time limit of cancellation. We obviously didn't cancel and rocked up to find the room that they allocated to us was occupied and we needed another room. Luckily there was one available but we had to pay at the time. We eventually go a refund from Expedia for set room. Didn't enjoy the experience. Was made to feel I made the...

“The view from my accommodation and also that of my family members in the two next door was way better than the picture - literally 'tree tops' - looking across the Kent countryside through mature trees. The terrace was perfect for sitting out. The rooms were modern and really lovely, air conditioned, well equipped and with a sliding Japanese style door for privacy when the kids were in bed. The reserve was so peaceful”

“Lodge was beautiful in a very quiet secluded wooded area. It was well equipped with everything you need. Hot tub, BBQ and seating area lovely. Very comfortable bed and kitchen had everything you need. Really great stay.”

“Amazing little hideway just within easy walking distance of West Malling, the hosts were super friendly and made us feel very comfortable on arrival, we purchased the firepit kit which was beautifully presented and included marshmallows and all your fire starting essentials, perfect for a quiet evening under the night skies. The accommodation was spotlessly clean and offered everything you could need for a self catering trip, including tea, coffee, cutlery, firepit tools, tin foil, washing up...

“Nice place to take the kids”

“We had a lovely last minute break at Chestnut luxury lodge with our dog. It was quiet and relaxing, spotless. Exceptional hospitality and communication from Billy and team, all the wonderful extras coffee pods & tea coffee box and cleaning essentials boxes were great. India loved her break and treats too and the warm welcome. The hot tub was amazing. The lodge was extremely comfortable with everything we needed. We also enjoyed the ice cream and waffles from the visiting catering van on the...

“On check in asked for a breakfast to take away due to a 5 am start the following morning Was told no . No air conditioning in the lodge just a fan . Very quiet location with no amenities round about . Room was clean with lovely views . Had breakfast the second morning which was nice . If you’re after a really quiet retreat then it’s for you .”

“Great place, very quiet and friendly staff”

“Its great for a simple bed to sleep in, bathroom was way too small, could barely move in there, needed some more pillows, everything else was ok”