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"A hotel that actually fits its five star rating. Excellent quality accommodation, rooms and common areas. Can select from a wide range of breakfast buffet options. Most noticeable was the excellent customer service, prompt responses to requests and amazingly friendly and helpful staff. Will definitely look to stay again."

"Clean room"

"Hotel Langham Jakarta is a great place to stay. Staff are friendly, helpful and efficient. Rooms are large and business locations in CBD are easy to walk to. Sadly we weren't there long enough to explore more of Jakarta. "

"Hotel was so clean and rooms were pristine! Very spacious 3 bedroom suite, that we were upgraded to. Breakfast was different everyday, so that was a plus! Staff were very hospitable and friendly. Loved my stay at this hotel and will definitely come back here again."

"safe clean friednly"

"Staff were all very friendly & helpful "

"All service personnel demonstrated exceptional performance and deserve recognition."

"We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family. The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close to restaurants, shops, and local attractions, yet peaceful enough for a good rest. Everything was so well taken care of, and we genuinely felt at home. We would absolutely stay here again and highly recommend Kristal Hotel to any family looking for a comfortable and friendly place to stay! As well…. Thank you Hotels.com to make this trip easiest with your help. "

"Very clean"