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"I had a wonderful experience at the Grand Mercure Hotel. It is in a great area close to everything and the accommodations were great. It was clean, safe, they provide a delicious buffet breakfast and even decorated my room for my birthday without me asking. All around great service. Also check-in was very smooth thanks to Alvin. If staying in Phuket this is a great choice. "

"No complaints from us at all it is beautiful and the views are awesome "

"Excellent resort. The seaview rooms are fantastic... gorgeous view. Patong beach , shopping, restaurants, massages, night life are all accessible by walk ( 15 Mins or so) ... or a very short Tuk Tuk ride. "

"good"

"Staff were friendly and always more then willing to help. "

"The room was very clean and a great size! The staff in all areas of the resort were incredibly helpful and friendly. Nothing was too much trouble! "

"Saii phi phi truly felt like paradise. We stayed here for 2 nights to relax. The staff were so friendly. They have 2 pools normally but 1 of them was under maintenance which was unfortunate. It made the 1 pool very busy and hard to get a lounging chair. We ate at ruan and api restaurant. Both places were great. Ruan is in the forest so there was a high chance for bug bites. The restaurant was also very far from our villa and the staff was happy to call buggy service which was such a nice treat! Getting to the resort was a bit of work and I highly recommend you wear sandals because getting on and off the long boat depended on whether or not its high or low tide. You might have to walk out further and into the water. "

"staffs was extremely polite and helpful."

"We loved everything about our stay from the room (cleaned daily), to the friendliness of the staff and variety at breakfast. The hotel is located close to Karon beach (you can walk but there is also a free shuttle service provided by the hotel) and lots of choices for restaurants and massage parlours nearby too. The resort is set on a hill, so isn’t ideal for those with mobility issues. However, the staff are very accommodating to guest needs day or night and provide a concierge service to your room if you don’t want to walk far. "