남동부 지역, 브라질의 해변 호텔

“My overall experience at this hotel was okay. However, I would consider it more a strong 3-star property rather than a 5-star property. During my stay, I encountered an issue involving housekeeping removing a personal belonging. I was able to provide clear evidence to support my claim. Initially, my concern was not handled impartially, as there appeared to be a tendency to side with the housekeeping staff. However, upon reviewing the evidence, the team made efforts to address the matter and...

“The hotel is amazing. Perfect view, garden, beach acess, restaurant, staff. ”

“The room we got was not as expected. Very dark and noisy from excessive air conditioner units outside kitchenette window. They were very stingy with towels—one bath towel for each person . No hand towels or wash cloths. The best thing was the restaurant kitchen. Very good food here! Great breakfast and dinners!”

“Room had.an amazing but was ready when checked in 3:20 pm . They then put letter under door asking you to checkout before checkout time . Would.avoid in future for this reason”