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"Airport shuttle is an excellent service. Easy to navigate, very kind and helpful driver. Arrived not long after we called the hotel. The front staff are amazing and efficient. We will always be staying at Hotel 11 when we visit Calgary..thank you for such a positive stay"

"Great room, helpful staff, beautiful scenery "

"The room was very nice and had a lot of amenities "

"No breakfast"

"Front desk staff was friendly and room was clean"

"Clean room, great location. "

"Phenomenal. Our room was clean, spacious, and comfortable. The staff were so friendly and helpful, location is perfect (right next to the Main Street shopping) with a great restaurant and a great coffee shop attached. This will be the only place we stay from now on when we come to Banff - finally a hotel that’s worth the price you pay! This is the first stay in Banff where our hotel hasn’t been disappointing in any way. I honestly don’t have a single negative thing to say about our experience here, and we’re already planning our next visit! If I could give a higher rating I absolutely would!"

"Absolutely incredible stay at this Holiday Inn! The staff went above and beyond to create a beautiful set up on the bed in our room for my boyfriend’s birthday and our anniversary! It was so special. They even provided us a free breakfast voucher which was incredible and just what we needed after a night out! Room was very clean, super comfortable bed, and amazing lighting for doing your makeup! "

"Beautiful location, staff were so helpful "