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"When we checked in at the front desk, the girl was very friendly and helpful. She explained about the facilities available, and the dining options at the Longboat Tavern. Then we went to our room (13) and was able to park just outside our room. The inside of the room didn't look like the photos on the website. The arrangement of the couch in the photos gave the appearance that the room was actually bigger than reality. Still, there was just enough floor space to allow us to keep our 2 suitcases open on the floor. The bathroom had been updated, and looked very nice. However, the main room was worn and dated. There even was a large strip of floor carpet that was cut and left there under the table. The TV was a reasonable size smart TV, but because of the way the TV was mounted onto the wall, you are unable to connect any of your devices to the HDMI ports to use them. A short extension HDMI cable connected to the port would have been very helpful. Apart from this, we had a relaxing 2 day stay here."

"We didn’t eat breakfast. We did not know it was provided (not advised by Expedia or the host). Needs to be clearer."

"Overall a good experience "

"Quaint old building but with modern amenities. Appreciate the excellent location within a short walking distance to Salamanca Place and the wharves. Our room had a mesmerising view of snow-capped Mt Wellington."

"Well-located hotel with at least one excellent staff member and courteous service from all staff. Would stay again"

"Great experience, even stayed past closing to help check me in!"

"Staff both on check-in and out were absolutely excellent. Would recommend them to anyone."

"Amazing staff, rooms are very nice and the Brekky was amazing"

"No plates or bowls available in my room. TV wasn’t a smart TV. Not enough lighting."