Find Shopping Hotels in Southside, VA

"Not impressed with the appetizers at the bar. Overall experience was great though. "

"I had a quick overnight stay in Richmond on my way further south. The Omni is always a solid choice as it’s centrally located for going out (Shockoe Bottom area and near lots of restaurants). The staff were all helpful and the room was pleasant. Loved the amenities in the lobby, especially the Starbucks. "

"The room I booked was very different than the one we got. There's a ton of more about quiet time, yet all night long people and children were yelling. If you can't sleep through planes flying right over you this isn't your place. Very disappointed, would not stay here again. "

"this is our 6th year staying here, coffee and cookies available at all times!!! The gym was perfect after 12 hours in the car. The ice machine was broken but the desk clerk filled the container whenever I requested. That is the epitome of great service. We will be back!"

"The property is maintained decently and the staffs are friendly. House keeping was done well. "

"The room was clean. Microwave did not work TV kept freezing up and they were doing a renovation which they should’ve gave her a discount no bar no continental breakfast."

"Staff was great but the room was not. It looked like someone had been lying in the bed before we arrived, there were towels missing, the furniture was old and worn, and it was really loud outside the room. Will never return. "

"My experience at this hotel was extremely disappointing. The room door would not close properly unless it was slammed, and the trim around the door was dirty and visibly falling apart. The $20+ buffet breakfast was completely unacceptable — poor quality and not worth the price. More concerning was the ongoing construction noise coming from the adjacent room, including drilling, grinding, and loud music. When I raised this with the front desk, I was repeatedly given inaccurate and dismissive explanations (cleaning staff, outside traffic, nearby construction), none of which aligned with what was clearly audible from within my room. I even asked staff to come to the room to verify the issue themselves, and no one ever showed up. Despite all of this, I was not offered a room change or any resolution. This level of service and lack of accountability is unacceptable. "

"It was bare minimum "