โIt was a cute, cozy little modern cabin. It was very quiet. I couldn't hear any of the neighbors at any point. Some good restaurants and cafes within walking distance. Easy parking. Easy check-in and check-out. The radient heating in the bathroom floor was a nice surprise! Highly recommend. โ
โIt is slight difficult to get a shuttle. It is first time. Hotel dose not give info. AIRPORT also does not give info properly.
Everything is good. โ
โI just reviewed a few weeks ago with excellent ratings. Arrived after 22 hours flying/traversing airports, etc. arrived, quick check-in, a wonderfully comfortable bed/linens,w/comfy bed, great pillows cozy room, check-out as later as noon, we slept like babies. As always, we were happy & cozyโฃ๏ธโ
"pros:
- If coming from the airport, taking the link train and getting off at Symphony station is very close to the hotel.
- Located in downtown, so itโs convenient for both going to the convention center and sightseeing.
- Relatively affordable price.
cons:
- The slope on Seneca Street is quite steep. It was really tough pulling a suitcase from Symphony hall station to the hotel.
- If booking through a third party (e.g., Hotels.com), they hold a $200 INCIDENTAL charge. This is a policy, but there was no prior notice about this. -> Fortunately, it was refunded immediately after checkout.
- The Wi-Fi speed in the room was surprisingly slow. It was noticeably slower compared to other places like cafes or the convention center.
- The staff was unfriendly, especially the woman at the front desk in the afternoon. I asked if I could change rooms because the Wi-Fi speed was too slow for my work, and her response was, "Moving to a higher floor wonโt make the Wi-Fi faster." When did I ask to move to a higher floor? I donโt understand her attitude. To add, they didnโt change my room.
- In terms of room assignments, I noticed that the hotel tends to assign people of color to lower floors when using the elevator.
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