4/10 Poor
CYRUS
Traveled with partner
Jun 19, 2024
Disliked: Staff & service, amenities
Very disappointed . At check in we are told tap water is safe and then when we ask for a glass of water at the restaurant they charge $4 !! Nespresso machine has no capsule - have to purchase capsule at front desk , ask for empty cup , that’s another $5.
All hotel guests are given guest pass for complimentary local transportation -we only found out at check out and were told that we did not ask for it. ( Hello - shouldn’t it be offered regardless ) , we could have saved $100 on local buses. The rooms are old , hotel needs some investment.
On the plus side , the view is breath taking ,quiet , serene, totally memorable.