스프링데일, 신시내티의 가족 여행 호텔

“The staff is friendly and the property has a lot of potential. If I would have known that it was under renovation I wouldn't have stayed there. There is a ton of dust, parts are covered in plastic to try to avoid the dust, carpet is ripped off in many places. Our room was clean for the most part, but the dirty towels from the previous guest were still hung behind the bathroom door and the sink was covered in their shaving clippings. The staff apologized and cleaned it right away. The sink is...

“Stayed in pet friendly room on the first floor. There was a shoe and other random trash under the bed. Went to wash face and gnats were around sink area. Found a bed bug on bed in morning.”

“Customer service was good however the room needs ALOT OF ATTENTION the tiles in the room are literally coming up and when you walk on them you almost fall and trip over them. Felt dirty water pressure was very weak. We have been there once before and room was ok but this time just felt dirty the elevator literally took 10 minutes to come down. Coffee was so weak. Breakfast was great.”

“The room was clean but the bathroom wasn’t as clean as I’m used to staying in this chain of hotels. House keeping did really well making sure the room itself was clean, though. The breakfast was OK- Holiday Inn Express definitely has a tastier breakfast. Staff was friendly. Over all good experience.”

“Staff members were friendly and helpful”

“So so. Little bit old ”