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The Shelley Point Hotel & Spa

4.0 star property
Hotel in St. Helena Bay with a full-service spa and a golf course

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November 2024

Photo gallery for The Shelley Point Hotel & Spa

Outdoor pool
Reception
Honeymoon Suite | In-room safe, individually decorated, desk, iron/ironing board
Bicycling
Beach nearby, white sand

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Luxury Suite (Disabled)

Luxury Suite (Disabled) | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite (Disabled)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Separate bathtub and shower
Deep soaking bathtub
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Duplex

Luxury Duplex | In-room safe, individually decorated, desk, iron/ironing board

Luxury Duplex

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Separate bathtub and shower
Deep soaking bathtub
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite

Superior Suite | In-room safe, individually decorated, desk, iron/ironing board

Superior Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Separate bathtub and shower
Deep soaking bathtub
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Goldenmile Boulevard, Shelley Point, St. Helena Bay, Western Cape, 7380

What's nearby

  • Shelley Point Country Club & Golf Course - 5 min drive
  • Vasco Da Gama Statue - 8 min drive
  • Port Owen Marina - 36 min drive
  • Paternoster Beach - 37 min drive
  • Cape Columbine Lighthouse - 41 min drive

Restaurants

  • ‪St Helena Nursery & Coffee Shop - ‬14 min drive
  • ‪Die See Ster Koffiehuis - ‬10 min drive
  • ‪Alegria - ‬11 min walk
  • ‪Pica Pizza - ‬10 min drive
  • ‪Jan's Vetkoek Den - ‬9 min drive

About this property

The Shelley Point Hotel & Spa

Upscale hotel by the ocean
At The Shelley Point Hotel & Spa, you can look forward to a free breakfast buffet, a golf course, and a terrace. Treat yourself to a body scrub, a body treatment, or a facial at The Shelley Point Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and valet parking
  • Bike rentals, an outdoor tennis court, and 1 meeting room
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
  • Guest reviews give good marks for the overall condition
Room features
All 86 individually decorated rooms boast perks such as air conditioning and separate sitting areas, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and deep soaking tubs
  • 32-inch plasma TVs with satellite channels
  • Separate sitting areas, mini fridges, and on-request microwaves

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 9-hole golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel The Shelley Point Hotel & Spa St. Helena Bay
The Shelley Point Hotel & Spa St. Helena Bay
Shelley Point Hotel St. Helena Bay
St. Helena Bay The Shelley Point Hotel & Spa Hotel
Shelley Point St. Helena Bay
Hotel The Shelley Point Hotel & Spa
Shelley Point Hotel
Shelley Point
The Shelley Point & St Helena
The Shelley Point & St Helena
The Shelley Point Hotel & Spa Hotel
The Shelley Point Hotel & Spa St. Helena Bay
The Shelley Point Hotel & Spa Hotel St. Helena Bay

Frequently asked questions

Does The Shelley Point Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is The Shelley Point Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Shelley Point Hotel & Spa?

Self parking and valet parking are free at this property.

What time is check-in at The Shelley Point Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Shelley Point Hotel & Spa?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Shelley Point Hotel & Spa located?

Situated by the ocean, this spa hotel is 1.3 mi (2.1 km) from Shelley Point Country Club & Golf Course and 3.1 mi (5 km) from Britannia Beach. Vasco Da Gama Statue and Cape St. Martin Lighthouse are also within 6 mi (10 km).

The Shelley Point Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Gasant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Khan

Stayed 3 nights in Dec 2023

8/10 Good

Lisa

Stayed 2 nights in Dec 2023

10/10 Excellent

Leon

Stayed 1 night in Dec 2023

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic accommodation
Stayed 2 nights in Sep 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Leslie

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2023

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, a pleasant stay, but...
We stayed at The Shelley Point Hotel & Spa for two nights and overall enjoyed our stay, however, think there could be one or two improvements made. We had great customer service at the spa and in the Cattle Baron restaurant, however, the service at reception and in the Doreatha restaurant could do with improvement - very slow and not particularly helpful/knowledgeable about the amenities and menus. The pool was packed out all day, so we visited the nearby beach which was great - free shuttle from the hotel, beach towels and umbrellas, a small tuck shop, a volleyball net, and the option to do a kayak tour. The spa was reasonable and we enjoyed using the sauna, steam room, and hydro pool. The team was excellent and very friendly and accommodating. The hydro pool area however could do with a little bit of maintenance (tiles coming off, windows having a good clean, broken bits on door fixed). The breakfast buffet was plentiful however only having one buffet station at the far end of the restaurant resulted in queues snaking through the hallway area and round tables, and waiting times for cooked foods. The quality of the food was good though. The room was very comfortable and well-kitted out with tea/coffee-making facilities, a large bath, toiletries & air-con. Nice touches of free biltong and golf shirts. We will come back again but hope some improvements have been made to the service.
Stayed 2 nights in Jan 2023

10/10 Excellent

Leslie

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Amazing setting on the West Coast.
Stayed 1 night in Aug 2022

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning decor
Stayed in the ivory suite, decor was incredible
Stayed 2 nights in Jan 2022

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities, room comfort
Great experience. The staff need more training
Great accommodation. Excellent food . Restaurant service was below standard
Stayed 3 nights in Jan 2022

8/10 Good

Faried

Traveled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed pleasant stay at Shelly Point Hotel & Spa
Beautiful hotel and good facilities. Pool area was enjoyable along with the koi pool area. Nice touch was the available books with some good tittles. However practically a 2bed unit should have 2 bathrooms and not one. Was disappointed when the Cattle Baron restaurant was fully booked and they recommended room service, yet they had the audacity to charge us a tray fee. It’s was good to see that the hotel staff were eager to please however I do think that with a little more training they could have deliver a great service experience.
Stayed 3 nights in Dec 2021

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 3 nights in Nov 2021

10/10 Excellent

ZV

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 2 nights in Mar 2020

10/10 Excellent

Vivienne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Hotel
We had a wonderful few days. The room was beautiful and we were made to feel very welcome (Aretha at reception was great). The only slightly less positive comments are that the choice of wine wasn’t great, most of the time the bottles of white wine were not very cold. The service in Cattle Baron was mixed as was breakfast service - perhaps new people who didn’t quite know what to do. Cleopatra in the Cattle Baron was so helpful and friendly.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great Overall Experience
Great Overall Experience with a few points that need improvement: - No Room Service Available (even though the In-Room Brochure states "24hr In-Room Dining") - The Fire Alarms were a bit of an issue going off at 06h00 due to Loadshedding (Power Cuts) with Staff not knowing how to silence the alarms
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Marinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Fabulous Fantastic Hotel. Decor amazing! Beds Super comfy. Rooms newly decorated and absolute beautiful. Very spacious beautiful bathroom. Staff fantastic!
Stayed 1 night in Jan 2020

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Naeemah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Melaney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vibrations
Beautiful situation and recently refurbished. Lovely spacious rooms with thoughtful touches. Only drawback was our room was next to the kiddies playroom, so no opportunity for sleeping in late or an afternoon snooze and disappointing that you can’t order drinks at the pool.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away!
Absolutely enjoyed our stay. Staff went out of their way to keep us happy! Nothing was too much trouble. A special mention of Shanaaz, she was out of this world!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next level luxury....friendly staff.....awesome food....spa was amazing
Stayed 2 nights in Oct 2019