Sugatani Onsen Vacations from ₩432,439

Horel was clean and pleasant , also very comfy.

Great size room for three people. Clean and spacious. Liked the beds and multiple pillows. Laundry machine was easy to use as well. Staff gave us clear directions about the property, housekeeping, etc. great little perks like free juice and water, nighttime snack, etc.

Great location and amenities.

Universal park girişine 5 dakika mesafede, rahat bir oteldi. Temiz ve düzenliydi. Personel biraz bilgisizdi ama personelle giriş çıkış dışında işiniz olmuyor zaten

Our 1st room was great until we stepped on wet carpet that smelled like urine (huge area). Assuming pet (I hope). They wanted to dry it and have me star in that room! NO! Finally got another room. They give 3 coffees in room. After we finished I wanted more, I was told there was a charge. NOPE, I go get some elsewhere and ask for housekeeping to restock for next day. 2 ppl later get back to the room - no coffee refills or amenities- which they charge daily for. Took 3 ppl to get that finally. We go down to one of the restaurants to eat, and hostess shakes her finger at me and told us we could not eat there. No reason, just us!! As Americans we did get turned away numerous times, but the hotel I paid to stay in, especially 1 with a bar and restaurants. We checked out early. - and they will only reimburse the amenities we didn’t use!!!! Hard NO and warning to other travelers