수마 리조트

“第一次在訂房平台留言。 非常用心，細心的服務，過了非常舒適的二個晩上。 雖然言語不通，但服務人員盡心盡力地交流。因不吃太生的食物，第二晚已為我們更換了主餐。”

“客室は清潔でしたし、スタッフの対応も丁寧で感じ良かったです。料理も創作和食の感じで美味しくいただきました。大浴場があれば良かったですね。 ”

“it was such a unique place! property was beautiful and the staff very attentive.”

“Good”

“It was too old and backward accommodation. Breakfast was the worst. There was only rice and miso soup to eat. I have no idea to use it again.”

“設備面が昭和から進んでいない感じがします。 スタッフさんは優しいと思います”

“The change with the initial reservation caused some confusion despite communicating this to staff well in advance. When returning to the rooms after a long day we could not access them with new codes provided earlier in the day. Communication with staff after hours was extremely frustrating as foreigners as they were laughing and not helpful with providing efficient customer service. The emergency personnel were rude and took their time despite the cold weather conditions in the late hours of...

“안마의자가 있는 방으로 잘 배정해 주셔서 숙박하는 동안 편하게 이용할 수 있었습니다. 감사합니다~~ 개인적으로 바빠서 공용탕 시설을 이용 못한 것이 너무 아쉽네요 ㅠㅠㅠㅠ 다음에 들를 기회가 있으면 꼭 이용하겠습니다! ”